Chat Support Representative
2 weeks ago
- Respond to customer inquiries through chat in a timely and professional manner.
- Provide accurate information regarding products, services, or account-related issues.
- Handle multiple chat interactions efficiently while maintaining quality and empathy.
- Escalate complex issues to the appropriate departments when necessary.
- Document customer interactions accurately in the system.
- Achieve individual and team performance targets (response time, quality, CSAT, etc.).
- Maintain a positive and professional tone in all communications.
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Chat Support Representative
2 weeks ago
Ortigas, Metro Manila, Philippines ALL ASIA MANPOWER SERVICES, INC. Full time ₱200,000 - ₱250,000 per yearAbout the role We are seeking a talented Chat Support Representative (Non-voice) to join the customer service team at ALL ASIA MANPOWER SERVICES, INC.' This is a full-time role based in Ortigas Pasig City Metro Manila. In this role, you will be responsible for providing exceptional customer service and support through live chat channels, ensuring our...
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Chat support representative
1 week ago
Ugong, Metro Manila, Philippines INTERCON MANPOWER SERVICES Full time ₱324,000 per yearLocation: Onsite (Bridgetowne IPI)Salary: Up to 27,000 PHP monthly salary package + Benefits & BonusesVirtual Hiring Process: No need to visit the office for interviewsAbout Us:Bridgetowne IPI is a dynamic and rapidly growing company focused on providing exceptional customer service. We are seeking Chat Support Representatives to join our team If you are...
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Chat Support Representative
3 days ago
Manila, National Capital Region, Philippines Subcontractor Hub Full timeJob Description:The Chat Support Representative is responsible for delivering exceptional customer service for the SubcontractorHub platform. This role involves mastering the platform's features, leveraging internal resources, and using tools like Helpscout and Google Chat to resolve customer inquiries efficiently. With a proactive and customer-centric...
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Customer Support Representative Live Chat
2 weeks ago
Eastwood, Metro Manila, Philippines Probe CX Full time ₱250,000 - ₱400,000 per yearJoin Probe CX in Eastwood, Quezon City, as a full-time Customer Service Representative for our live chat account. We're looking for motivated individuals, and we'll provide extensive training to help you succeed in customer service, even without previous BPO experience. We're on the lookout of the following candidates:At least a high school graduate,...
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Customer Service Representative
4 weeks ago
Ortigas, Philippines PH Global Jet Express Inc (J&T Express) Full timeKey Responsibilities Customer Interaction: Respond promptly and professionally to customer inquiries, requests, and complaints through live chat and email channels. Issue Resolution: Troubleshoot and resolve customer problems efficiently, which may involve providing product information, addressing billing concerns, or guiding them through technical fixes....
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Sales Chat Representative
7 days ago
Manila, National Capital Region, Philippines Total Shape Full timeThe Role: Company: Total ShapeLocation: Remote (Work from Home)Salary: $500 - $1,000 monthly (based on experience)We are looking for a proactive and results-driven Sales Chat Representative to join our remote team. This role involves assisting potential customers through live chat, answering inquiries, and guiding them toward making informed purchase...
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Customer Service Representative
3 weeks ago
Ortigas Center, Philippines PH Global Jet Express Inc (J&T Express) Full timeKey Responsibilities Customer Interaction: Respond promptly and professionally to customer inquiries, requests, and complaints through live chat and email channels. Issue Resolution: Troubleshoot and resolve customer problems efficiently, which may involve providing product information, addressing billing concerns, or guiding them through technical...
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Customer Service Representative
2 weeks ago
Ortigas, Metro Manila, Philippines Winsolutions Corp. Full time ₱20,000 - ₱40,000 per yearJob Title: Customer Service Representative (Email, Chat & Limited Calls)Location: WFHEmployment Type: Full-TimeWorking Hours: Monday–Friday, 8:00 AM–5:00 PM UK TimeAbout UsWe are a fast-growing UK-based eCommerce company selling across our own website, eBay, and Amazon. We pride ourselves on delivering outstanding customer experiences through prompt,...
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IT Service Desk Representative
2 weeks ago
Ortigas, Metro Manila, Philippines Insight Full time ₱900,000 - ₱1,200,000 per yearThe IT Service Desk Representative is responsible for support of all desktop hardware, software, and telecommunications equipment. As the IT Service Desk Representative, you are the front line in support of Insight Customers and will provide assistance via phone, email, and chat. If you have a passion for technology and a spirit of service, this a great...
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Chat Support
5 days ago
Manila, National Capital Region, Philippines Total Shape Full timeWe are seeking a highly motivated and dedicated Chat Support professional to join our team remotely. The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for providing top-tier support.Key Responsibilities:Responding to customer inquiries via live chat in a timely and professional mannerResolving customer...