HR Benefits Manager

We're Hiring: HR Benefits Manager

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for an HR Benefits Manager to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: HR Benefits Manager

Work Arrangement: Work from Office

Location: Philippines - Makati

Schedule: Night shift

Job description:

We are currently on the lookout for a new HR Benefits Manager to join our team at Cloudstaff, the #1 workplace everywhere

HR Services Management:

• Provide guidance to HR teams and clients on sensitive issues like employee relations, terminations, and law compliance
• Research trends in compensation and benefits to create programs that attract and retain top talent
• Oversee EPLI claims, including document gathering and position statement development
• Oversee employment-related claims and ensure all policies and practices comply with federal, state, and local employment laws

Benefits Administration:

• Lead efforts in configuring and maintaining electronic benefits enrollment platforms
• Manage data file feeds and integrations with insurance carriers, brokers, and third-party administrators
• Monitor and maintain ACA compliance reporting, including 1095-C form generation and IRS e-filing
• Support annual benefits renewal processes by updating plan designs, rates, and eligibility rules
• Provide subject matter expertise on payroll audits for benefit deductions and ensure accurate payroll processing
• Configure and administer Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and 401(k) plans
• Oversee the Benefit Specialist and the day to day contact with clients and carriers
• Confirm eligibility tracking for clients and make sure all employees are enrolled with carriers in a timely manner
• Oversee the benefit reconciliation process between the payroll platform and the carrier statements and make sure adjustments are recorded where necessary

Team Leadership:

• Partner with leadership on HR and benefits strategies to enhance recruiting, retention, and succession planning
• Develop and implement learning and development programs to grow team member skills
• Oversee and manage the full recruitment cycle for HR and benefits staff, from hiring to performance management

System and Project Management:

• Troubleshoot and resolve system errors and data discrepancies by collaborating with vendors and internal teams.
• Lead benefits-related projects, including online enrollment and ACA compliance, while also preparing custom reports for stakeholders.

Qualification and requirements:

• Strong background and experience in a customer service environment
• Proven critical thinking, problem-solving, and system troubleshooting skills
• Excellent collaboration, teamwork, and interpersonal skills
• Exceptional written and verbal communication skills
• Detail-oriented and highly organized
• Intermediate to advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Access)
• College bachelors degree in a related field and/or 8-10 years of experience in a senior-level HR/Benefits role
  
  SPHR, PHR, SHRM-SCP, or SHRM-CP certification
• Proven experience in benefits reconciliation and administration
• Specific experience with PrismHR software a plus
• Strong knowledge of regulations and laws related to benefits administration
• Experience with EPLI claims and US Professional Employer Organization (PEO) environment

Non-negotiable skills & requirements:

Note: All listed qualifications are required.

Perks & Benefits (Work From Office/Hybrid):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Exclusive ATM inside the office for employee's convenience
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Look forward to weekly office perks for work from office staff – Free Coffee, Meals and Beer Fridays
• Top notch workplace with first class VIP lounge and game rooms
• Child friendly spaces to cater to the needs of employees with children, enhancing work-life balance
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**