Technical Officer

3 days ago

Work from Home, Philippines Serenity Clean Full time

**We do not monitor messages or indeed applications. If you are interested in this opportunity, please apply at the link below**

Send your application to:

Fractional Technical Officer (Zapier & Automation Systems)

Remote | Part-Time | Contract-Based | On-Call Availability

About Serenity Clean

Serenity Clean is a rapidly growing residential cleaning company built around a simple mission: helping families restore peace and order in their homes through reliable, eco-friendly, and consistent cleaning services. Behind the scenes, our team relies on automation and smart systems to deliver seamless client experiences and efficient team coordination.

We're looking for a Fractional Technical Officer to join our growing operations and ensure that our automation infrastructure—particularly through Zapier—runs smoothly and efficiently every week.

What You'll Do

  • Weekly Zapier Audits
  • Review, test, and optimize all active Zaps for performance, accuracy, and error reduction.
  • Identify redundancies, inefficiencies, or failures in workflows and propose immediate solutions.
  • Document updates and provide concise weekly summaries on automation performance.
  • Automation Management & Optimization
  • Build, refine, and troubleshoot new Zaps and integrations connecting tools like GoHighLevel, Slack, Gmail, Google Sheets, and internal platforms.
  • Implement best practices for error handling, version control, and audit logging.
  • Maintain API connections and ensure integrations stay up to date after platform updates.
  • On-Call Support
  • Be available on-call (by arrangement) for critical automation or technical issues that disrupt operations.
  • Troubleshoot urgent Zap failures, webhook errors, or third-party automation malfunctions.
  • System Documentation
  • Maintain a structured automation map and process documentation for internal reference.
  • Communicate technical updates clearly to non-technical team members.

Who You Are

  • A systems-minded thinker with strong Zapier expertise.
  • Highly organized, detail-oriented, and able to self-manage projects with minimal supervision.
  • Strong communicator who can translate technical findings into plain English.
  • Comfortable in a fast-paced, evolving environment with a mix of structured systems and creative problem-solving.

Required Skills & Experience

  • Proven experience with Zapier (Expert Level) — ideally managing 50+ active Zaps across multiple apps.
  • Familiarity with API integrations, webhooks, and tools like GoHighLevel, Slack, Gmail, Google Drive, and ClickUp (preferred).
  • Strong background in workflow optimization, automation logic, and error handling.
  • Experience working as a fractional CTO/technical automation consultant is a plus.
  • Available for weekly audits and on-call technical support (compensated hourly or per-incident).

Compensation

  • Flexible contract (hourly or retainer-based) depending on experience.
  • Estimated 2–5 hours per week, with additional on-call compensation as needed.

How to Apply

Please send your application with:

Job Type: Part-time

Expected hours: 2 – 5 per week

Benefits:

  • Flexible schedule
  • Flextime

Work Location: Remote

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