Payment/Finance OPS Officer

5 days ago

Work from Home, Philippines 2Success Full time ₱300,000 - ₱360,000 per year

Finance Staff

Position: Finance Officer

Job Summary:

The Finance Officer is responsible for managing customer deposit and withdrawal transactions,

verifying credit information, and addressing basic system-related issues.

Responsibilities:

  1. Accurately and promptly manage customer deposit and withdrawal transactions.

  2. Verify and update customer information.

  3. Resolve basic system issues and address customer-related problems.

  4. Coordinate with the Team Leader to report any issues.

Qualifications:

● Proficiency in Microsoft Office and online tools.

● Strong problem-solving and teamwork skills.

● Flexibility to adjust work schedules and adapt to changes.

● Proficiency in English or Chinese is preferred.

Work Conditions:

● 12-hour shifts: 08:00-20:00 and 20:00-08:00.

● Ability to work under pressure and manage a high workload.

Work Expectations:

  1. Complete deposit and withdrawal transactions within the set timeframe.

  2. Verify the accuracy of credit information and transactions before submission.

  3. Quickly resolve basic issues and escalate to the Team Leader if unresolved.

  4. Follow SOP (Standard Operating Procedures) accurately and efficiently

Work from Home

Requirements :

● Location: WFH

● Working Hours: 12 hours per day, ability to work in shifts.

● Education: High school diploma or equivalent.

● Technical Skills:

○ Proficiency in using computers and Microsoft Office Suite.

○ Familiarity with Google Workspace (Sheets, Drive, Gmail, etc.).

● Language Skills: Must be fluent in English, both spoken and written.

● Typing Speed: Minimum typing speed of 60 words per minute.

● Communication Skills:

○ Excellent verbal and written communication skills, effective in both team

management and customer issue resolution.

● Experience:

○ Experience in customer service or a related field.

● Personal Attributes:

○ Strong problem-solving skills, capable of handling complex customer issues.

○ Highly reliable and responsible, demonstrating strong work ethics and integrity.

○ Eager to learn and grow professionally.

● Condition:

○ Nationality: Must be a Filipino citizen.

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Work Location: Remote

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