Visa Documentation Officer

5 days ago


Work from Home, Philippines Think Visa Full time ₱300,000 - ₱360,000 per year

About the Role

Our firm is seeking a highly organized, detail-oriented, and experienced Visa Documentation Officer to join our team. This role requires a proactive individual who can thrive under pressure, demonstrate integrity, and ensure smooth and efficient documentation processes for visa applications.

Key Responsibilities

  • Manage case documentation by establishing and maintaining accurate file systems, monitoring deadlines, documenting actions, and updating case management software.
  • Maintain regular communication with clients, providing updates on case progress and documentation requirements.
  • Adhere to Think Visa's established policies and procedures for file and client management and team operations.
  • Identify and implement opportunities to streamline documentation processes and enhance client services.
  • Collaborate with Processing Team Leaders, Solicitors, and Registered Migration Agents (RMAs).
  • Professionally liaise with clients and colleagues at all times.
  • Proactively follow up with clients to collect and verify required documents.
  • Ensure quick response rates to client inquiries.

Qualifications and Requirements

  • Bachelor's Degree.
  • Minimum of 1 year of experience in documentation, preferably in the Australian migration sector.
  • Excellent command of written and spoken English.
  • Strong communication, research, and reporting skills.
  • Exceptional attention to detail and the ability to adapt quickly to new tasks.
  • A professional and flexible approach to work, with the ability to excel in a multicultural team environment.
  • Knowledge of Australian migration documentation processes is a significant advantage.

Technical Requirements

  • Processor: Ryzen 5 / Intel i5 or higher.
  • RAM: 8GB or more.
  • Internet speed: At least 25 Mbps.
  • Clear webcam and headset.
  • White or plain-colored background for video meetings.

Why Join Us?

Be part of a dynamic and supportive team where your skills and experience will contribute to making a positive impact on clients' visa application journeys. If you have the dedication and expertise to excel in this role, we'd love to hear from you

Job Type: Full-time

Pay: Php25, Php30,000.00 per month

Benefits:

  • Work from home

Experience:

  • migration: 1 year (Required)
  • Australia Migration: 1 year (Required)

Work Location: Remote



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