Operations Manager

2 days ago

Makati City, National Capital Region, Philippines Emapta Full time ₱144,000 - ₱600,000 per year

Shape the Future of Ad Operations

Your expertise can transform ad operations into smooth, scalable systems. In the fast-paced world of digital advertising, precision and process make all the difference. This role offers a global career opportunity to lead, innovate, and make your mark on how campaigns are delivered and scaled-without borders limiting your growth.

Job Description

As an Operations Manager, you will partner with business and technical teams to enhance workflows, manage campaign systems, and lead change management processes. Your expertise ensures smoother operations, faster solutions, and impactful improvements that support global advertising success.

Exciting Perks Await

Employment type: Full-time

Shift: Night Shift, Mon-Fri, 9:00 PM - 6:00 AM PHT; Weekends Off

Work setup: Temporary WFH, Makati

Salary: PHP 100, PHP 160,000.00

Exciting Benefits Await:

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Night differential pay to maximize your earnings
  • Temporary WFH arrangement
  • Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • 3+ years of Project/Process Management
  • 4+ years of Operations experience
  • Extensive experience documenting business processes and requirements and/or designing workflows
  • Experience with Salesforce/Community a plus
  • Able to handle multiple projects and work in a fast-paced environment
  • Advanced Excel skills e.g., pivot tables, vlookups, etc.

Your Daily Tasks

  • Interface directly with key business stakeholders to understand and document operations, processes, and challenges
  • Lead discovery and feedback sessions with stakeholders to drive continuous improvement
  • Transform business requirements into technical design conversations, test changes, and approve releases into production
  • Create detailed testing and project plans to support large-scale initiatives
  • Lead change management processes following releases
  • Track bugs and work with engineering teams to ensure timely resolutions and regression testing
  • Act as Tier 1 support (troubleshooting, replicating bugs, resolving simple requests), escalating to senior admins as needed
  • Produce measurement reporting post-releases to measure adoption

About the Client

Driving Innovation in Digital Advertising

Our client is a leading marketing technology company empowering global brands to optimize and scale their advertising campaigns. With a strong reputation for combining advanced tech and strategic expertise, they streamline operations, boost performance, and deliver measurable impact. Joining their team means contributing to the future of data-driven marketing while growing your career with a recognized industry leader.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment. Apply now and be part of the #EmaptaEra

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