Sales Specialist

WHO WE ARE?

At Equilibrium Intertrade Corporation, we are committed to being CUSTOMER CENTRIC, valuing our customers both inside and outside the organization. Our PASSION FOR INNOVATION drives us to continually learn and adapt, as we believe that to lead in our industry, we must never stop exploring new ideas. We stand resilient and steadfast, embodying a WINNING SPIRIT that thrives amid challenges, fully committed to the growth of the coffee industry. Our COLLABORATIVE nature allows us to engage with a diverse community—Farmers, Baristas, small business owners, and representatives from coffee chains—treating each individual with the respect and attentiveness they deserve, united by shared goals and values. Our commitment to SUSTAINABILITY makes us future-friendly, as we diligently practice environmentally responsible initiatives.

Above all, we take pride in being Equilibrium, a work environment where people can shine, speak up, and bring out the best in themselves and support one another like FAMILY.

Are you one of us? If you are, then JOIN US

We are HIRING:

PC3 Sr. Partner - RECA

JOB SUMMARY

He/She is responsible for managing and growing relationships with mid-sized and MSME clients, ensuring customer satisfaction, and driving business growth. This role requires a strong understanding of the company's products and services, along with the ability to implement sales strategies that align with business goals. He/She will be highly involved in lient acquisition, direct sales, account management, and after-sales support to ensure seamless customer experience and retention.

JOB RESPONSIBILITIES

Strategic Account Management

• Executes sales plans that are highly aligned with the marketing plans to achieve company & individual target
• Identify and target new potential clients such as independent cafes, restaurants, and small retail businesses.
• Provides product demonstrations to target clients and taking the lead in resolving complaints to provide total sales experience
• Co-initiates activities and programs for business development / Work closely with brand leads and technical teams to align sales strategies with brand objectives.
• Collaborate with clients on new product development, menu innovations, and promotional strategies.
• Setting sales targets and annual budget
• Participate in industry events, and conduct regular site visits.
• Displays active participation, sincere support and ensures complete attendance to all Learning & Development programs of the organization
• Develop clients for coffee and other products within the assigned territories thru saturation and market research
• Assists the Sales Manager in overseeing the total market performance in the assigned territories
• Create comprehensive analysis reports to support business decisions.
• Monitor competitor activities and report insights for competitive analysis

Account Management & Customer Retention

• Maintain relationships with assigned accounts, ensuring continuous engagement and support.
• Conduct regular customer visits to foster client relationships.
• Address client concerns, complaints, and inquiries in a timely and professional manner.
• Work closely with the Customer Care and Marketing teams to provide exceptional customer experience.

Sales Performance & Growth

• Identify and target potential key clients to expand market reach.
• Continuously update sales strategies to remain competitive and responsive to market trends.
• Introduce additional SKUs within existing accounts, identifying cross-selling and upselling opportunities

Sales Reporting

• Analyze client sales data and provide reports on sales growth.
• Track performance metrics and ensure alignment with company KPIs.
• Present updates on existing MSME accounts and new prospects.
• Provide data-driven recommendations for client engagement and retention strategies.

Credit Terms & Payment Agreements

• Coordinate with Finance to set up appropriate credit terms for key accounts.
• Ensure clear documentation and communication of payment terms.
• Monitor overdue payment and ensure timely collection of payments from key accounts, closely coordinating with clients to settle outstanding balances.

KNOWLEDGE

• Bachelor's Degree in Marketing, Entrepreneurial Management, Business Management/Administration, or a related field
• 1-2 years of relevant work experience in the same role, preferably within the FMCG, Coffee, Food & Beverage, Hospitality, or Marketing industries
• Solid knowledge of various sales techniques, evaluation methods, and full-cycle sales transactions
• In-depth understanding and strong application of Sales and Marketing principles
• A clear understanding of the key requirements and responsibilities for maintaining an ethical and healthy work culture within the Sales team
• Possession of a valid Driver's License
• Ability to thrive in a fast-paced environment
• Highly proficient in MS Excel, PowerPoint, and Power BI
• Data-driven mindset Strong sales and marketing acumen
• Excellent communication and negotiation skills
• Strong analytical thinking and problem-solving capabilities

ATTITUDE / ATTRIBUTES

• Demonstrates integrity and a high sense of professionalism
• Maintains a positive attitude and excels as a team player
• Exhibits unwavering attention to detail Willingness to listen, learn, and adapt
• Skilled in prioritizing and managing multiple tasks effectively
• Shows a keen interest in expanding the Sales function as the company grows
• Capable of transcending a compliance-driven, sales-focused environment to foster a successful team that aligns with and enhances our cultural values

Job Type: Full-time

Benefits:

• Company events
• Employee discount
• Health insurance
• On-site parking
• Promotion to permanent employee

Work Location: In person