Final Documents Specialist

2 weeks ago

Makati City, National Capital Region, Philippines Emapta Full time ₱30,000 - ₱60,000 per year

Own the Details that Power Financial Success

Play a vital role in ensuring the accuracy and integrity of financial documentation while enjoying balance, stability, and growth in a supportive work environment. Advance your financial services career with a global company that values precision, structure, and work-life balance. This role gives you the chance to make your mark in mortgage operations-supporting international teams, refining your expertise, and enjoying your weekends free to focus on what matters most.

Job Description

As a Final Documents Specialist, you'll handle and process mortgage documents, ensuring accuracy and compliance across investor and title company transactions. You'll play a key role in maintaining high documentation standards that support seamless loan servicing and delivery.

Job Overview

Employment type: Full-time

Shift: Night Shift, Weekends Off

Work setup: Onsite, Makati

Exciting Perks Await

  • Day 1 HMO coverage with free dependent
  • Competitive Salary Package
  • Night differential pay to maximize your earnings
  • Prime office location in Makati (Easy access to MRT stations, restaurants, and banks)
  • Fixed weekends off
  • Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
  • Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
  • Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
  • Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
  • Unlimited opportunities for employee referral incentives across the organization
  • Standard government and Emapta benefits
  • Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
  • Fun engagement activities for employees
  • Mentorship and exposure to global leaders and teams
  • Career growth opportunities
  • Diverse and supportive work environment

The Qualifications We Seek

  • At least 1 year of relevant experience
  • High School Diploma or equivalent
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Strong computer proficiency in Microsoft Word and Excel
  • Detail-oriented with strong organizational skills

Your Daily Tasks

  • Receive incoming trailing documents through various mail sources, open and prep for imaging, scan documents into LOS system, and identify the Investor on the loan for proper mailing.
  • Perform data entry in LOS system, marking documents as received, and record shipping dates to the Investor of record.
  • Pull reports from LOS system to identify aged trailing documents currently outstanding with investors.
  • Follow up with Settlement Companies and Attorneys' offices to obtain missing documents for Investor delivery.
  • Obtain Certified True Copies of Mortgage/Deed of Trust or final Title Policy copies when documents are lost or aged.
  • Work with Investors, Internal departments, and Settlement/Attorney offices to correct defects in Mortgage/Deed of Trust or Final Title Policy, including re-recording if needed.

About the Client

Our client is a trusted name in the financial services and mortgage lending industry, known for their commitment to excellence, compliance, and customer satisfaction. They combine technology, precision, and teamwork to deliver efficient lending solutions that help individuals and businesses achieve their financial goals with confidence.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra

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