Billings and Collections Specialist

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed

Job Summary:

The Billing and Collections Specialist will be responsible for generating and processing invoices, running reports, and ensuring accurate billing and collections procedures. The role requires attention to details, collaboration with internal teams and proficiency in billing software.

Duties/Responsibilities:

• Prepare and issue accurate invoices in a timely manner.
• Manage and review Work in Progress (WIP) for assigned partners, monitor unbilled fees, follow-up on delayed billing and track forecasted billing timelines.
• Verify billing data for accuracy, making necessary corrections.
• Generate itemized statements, and invoices using CCH Axcess Practice software, including any required calculations.
• Provide guidance on reporting and address unique billing situations.
• Build and maintain positive relationships with managers, partners, and the management team.
• Assist in the preparation of reports as requested by management.
• Foster a client-centric approach with a commitment to excellence.
• Assist with collection efforts by contacting clients via email or phone to address outstanding invoices and ensure timely payments.
• Performs additional related duties, as assigned.

Required Skills/Abilities:

• Strong technical capabilities, be a quick learner and follow detailed instructions
• Ability to demonstrate a high level of confidentiality, business acumen and professionalism when working with employees and clients at all levels.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Problem solving abilities to address issues as they arise.
• Proficiency in Microsoft Word, Excel, Outlook.
• Ability to meet deadlines and work overtime as needed including some Saturdays during busy billing periods
• Capability of working independently and collaboratively in a team environment.

Education and Experience:

• Bachelor's degree or equivalent education and experience required.
• Prior experience in a CPA or professional service firm is essential.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.

Work Setup: Onsite

Work Schedule: For confirmation with the client but possible options are:

• 4:00 AM to 1:30 PM PH time
• 11:00 PM to 8:30 AM PH time

Core Perks and Benefits:

• HMO on your first day + Free coverage for 2 dependents on your 2nd year
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday Leave
• Bereavement Leave

Onsite/Hybrid employee additional benefits:

• Travel Subsidy Allowance
• Free staff house accommodation (for those within a certain distance)
• Free Shuttle service
• Free Lunch
• Free Uniform
• Perfect attendance bonus

Additional benefits/perks to all employees

• Onboarding training
• Monthly employee engagement
• Birthday Gift
• Weekly treats
• Christmas Hamper
• Anniversary Gift
• Opportunity to travel

Know someone who'd be perfect for this role? Refer them to us through the link below and get rewarded via Gcash for every successful hire:

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Send them our way, and let's win together

Check our website to see more:

And our Facebook page if you want more:

And here's the link to our Glassdoor page, where you can see what our team members have to say about

Get the word out