Operations and Administrative Assistant

Workflow Precision Supporting Hospital Revenue Cycle Efficiency

Healthcare revenue cycle services rely on accuracy, timeliness, and exceptional coordination-and that's where your strengths matter most. In this environment, you'll support teams across patient accounts, follow-up services, and operational units, keeping administrative functions synchronized. If you love managing details, organizing activities, and maintaining order, you'll find purpose in supporting work that improves patient financial care.

Job Description

As an Operations and Administrative Assistant, you'll provide essential support across scheduling, documentation, coordination, and operational workflow. Your organizational expertise ensures smooth day-to-day operations, efficient communication across teams, and compliance with internal processes that support healthcare revenue cycle services.

Job Overview

Employment type: Full-time

Shift: Day shift

Work setup: Onsite, Megatower Ortigas

Exciting Perks Await

• Day 1 HMO coverage with free dependent
• Competitive Salary Package
• Prime office location in Megatower (Easy access to MRT stations, restaurants, and banks)
• Day shift schedule
• Fixed weekends off
• Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
• Unlimited upskilling through Emapta Academy courses (Want to know more? Visit )
• Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer
• Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more)
• Unlimited opportunities for employee referral incentives across the organization
• Standard government and Emapta benefits
• Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
• Fun engagement activities for employees
• Mentorship and exposure to global leaders and teams
• Career growth opportunities
• Diverse and supportive work environment

The Qualifications We Seek

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 3 years' experience in Operations or Administrative roles within a multinational or global company.
• Strong organizational and time management skills, with the ability to manage multiple tasks and deadlines.
• Good written and verbal communication skills suited for cross-functional and cross-cultural collaboration.
• High attention to detail and strong process discipline.
• Proficiency in Microsoft Word, Excel, and PowerPoint.
• Ability to quickly learn and use new collaboration and productivity tools.

Your Daily Tasks

• Contribute to a positive workplace culture aligned with company values
• Provide administrative support including scheduling meetings, preparing documents, and maintaining records
• Assist with company activities such as EOFY events, Christmas parties, and team-building activities
• Liaise with shared services teams (Operations, IT, HR, Finance, Facilities) for routine requests and follow-ups
• Support the implementation of operational policies and procedures as directed by management
• Maintain management systems by updating records and ensuring documentation is current
• Perform basic data entry, reporting, and tracking of operational metrics
• Respond to routine staff queries and escalate issues to managers as needed

About the Client

Our client has been delivering trusted audit, tax, and consulting services in Australia for over a century. From humble beginnings as a small family team, they have grown into a leading professional services firm with 2,000+ professionals nationwide. With deep expertise, a collaborative culture, and a commitment to excellence, they continue to build long-term partnerships and empower clients to thrive in a dynamic global economy.

Welcome to Emapta Philippines

Join a team that values camaraderie, excellence, and growth. Recognized as one of the Top 20 Dream Companies of Filipinos in 2024, Emapta stands proudly alongside industry giants, offering stability and exciting career opportunities. Your career flourishes here with competitive compensation, international clients, and a work culture focused on collaboration and innovation. Work with global clients across industries, supported by a stable foundation and like-minded professionals passionate about making an impact. We empower your success with opportunities for personal and professional development in an inclusive environment.

Apply now and be part of the #EmaptaEra