Operations Manager

2 days ago

Pasay, National Capital Region, Philippines True HR Partner Full time ₱550,000 - ₱780,000 per year

JOB SUMMARY

This position involves responsible administrative and supervisory work in food service management.

The role oversees the planning, organization, and supervision of a diverse food service team across different operations such as catering/banquets, full-service restaurants, and specialty snack services. It requires strong judgment, initiative, and leadership to manage staff, purchase supplies, plan menus, and ensure high-quality service.

The employee also handles catering requests, develops and prices menus, and supervises service at events. Guidance is provided by an administrative superior on operating policies and special menus. Performance is evaluated based on observation and customer satisfaction.

DUTIES AND RESPONSIBILITIES

  • Provide overall management of a major food service unit.
  • Plan, organize, assign, and supervise staff engaged in food preparation and service.
  • Monitor the quality of food and service; give instructions to maintain high standards.
  • Develop and prepare menus based on nutrition, dietary principles, and customer preferences.
  • Prepare and price menus to promote sales, catering, and banquet services.
  • Coordinate catering and banquet activities; recommend menus to customers.
  • Ensure customer satisfaction, which may involve working irregular hours or being on call.
  • Review inventory, requisition supplies, and make special purchases as needed.
  • Recruit, train, schedule, and evaluate employees.
  • Address and resolve minor employee concerns.
  • Maintain records and prepare required reports.
  • Perform other related duties as assigned.

EDUCATION AND EXPERIENCE

  • Bachelor's degree in Dietetics, Restaurant Management, or a related field.
  • Considerable management experience in a high-volume food service operation.
  • A combination of education and relevant experience may also be considered.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Strong knowledge of institutional and commercial food service operations.
  • Good understanding of health and safety requirements for food service and catering.
  • Knowledge of nutrition, food values, and menu planning.
  • Ability to manage and control food service operations effectively.
  • Strong supervisory skills, including scheduling and training staff.
  • Ability to maintain records and prepare reports.
  • Strong customer service and communication skills.

Job Types: Full-time, Permanent

Pay: Php55, Php65,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Free parking
  • On-site parking
  • Paid training
  • Staff meals provided

Application Question(s):

  • Are you willing to work in Merville Exit, C5, Pasay City?

Education:

  • Bachelor's (Preferred)

Experience:

  • managerial: 5 years (Required)

Willingness to travel:

  • 25% (Required)

Work Location: In person

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