Operations Manager

1 day ago


Pasay, National Capital Region, Philippines DILLINGER 1903 Full time ₱1,000,000 - ₱1,200,000 per year

Location: NAIA, Pasay City, PhilippinesWork Schedule: Day ShiftWork Setup: OnsiteJOB DUTIES AND RESPONSIBILITIES:Ensure the operational targets (financial and quality related) are continuously met, strategic planning, oversight and management of related systems, management of key performance indicators as well as drive continuous improvement activities.Participate and conduct internal/external audits when deemed necessary and instruct all concerned personnel in the use of problem-solving tools and the Quality Management delivery systems – to include development and support of all business processes in the application of continual improvement activities and methodologies.Participate in operational strategy development and manage KPIs as well as provide continuous improvement leadership to the Unit.Lead problem-solving efforts to resolve customer issues and improve business processes.Standardize quality approaches across the Unit, including processes, tools and measurable concepts.Extensive involvement in the management of the company's Quality/Excellence models and systems.Communicate various workforce effectiveness principles and their impact on the profitability of the business through improved product quality, increased productivity and improved effectiveness of the workforce.Develop, implement and monitor all key lean and other systems, operational projects and procedures ensuring compliance with customer requirements while supporting cost, schedule and budget requirementsQUALIFICATIONS:At least 5 years work experience in Quality Assurance, Business Management or Technical field with solid background in operations management, project management and/or business processes with sound financial management skillsCandidate with a master's degree is an advantage.Candidate with background in the Food & Beverage industry.Candidate from an airline catering service industry is preferred.Excellent written and verbal communication and presentation skills.Strong understanding of different operational excellence concepts such as Lean Manufacturing, TQM, Kaizen etc. and excellent problem solving, interpersonal communication and project management skills.Must have a desire to achieve excellence in customer satisfaction, process and product quality and reliability.Ability to drive a vehicle with a professional driver's license.No specific licenses or accreditation is critical to the position. However, candidates with license in the field of Engineering, special accreditation and certification in Quality Management and related operational excellence concepts are an advantage.Must be willing to travel to NAIA & Clark Airport (Pampanga) - Expenses and travel coveredHIRING PROCESS:Onsite Interview (can take more than 1 day depending on availability)Interview flow: HR Manager > Managing Director > PresidentAllow 3 days to process visitor pass for interview scheduleJob Type: Full-timePay: Php90, Php100,000.00 per monthApplication Question(s):Are you amenable to work onsite at Pasay and with a day shift schedule?Education:Bachelor's (Required)Experience:Quality assurance: 5 years (Required)Operations management: 5 years (Required)Food & beverage (F&B) industry: 1 year (Preferred)Airline catering: 1 year (Preferred)License/Certification:Professional driver's license (Required)Work Location: In person


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