 
						spa operations manager
1 week ago
Key Responsibilities:
- · Oversee the day-to-day operations of the spa, ensuring smooth and efficient service delivery.
- · Develop, implement, and enforce spa policies, procedures, and service standards.
- · Monitor and maintain the cleanliness, organization, and aesthetic appeal of the entire spa facility.
- · Address and resolve guest concerns or complaints effectively and promptly.
- · Provide ongoing coaching, mentoring, and performance evaluations for all spa team members.
- · Foster a positive, collaborative, and professional work environment.
- · Conduct regular team meetings to communicate updates, reinforce standards, and encourage team engagement.
- · Ensure staff adherence to all company policies, procedures, and health and safety regulations.
- · Champion a culture of exceptional guest service, ensuring every guest receives personalized and memorable experiences.
- · Monitor guest feedback (e.g., surveys, online reviews) and implement improvements as needed.
- · Proactively identify opportunities to enhance the guest journey from booking to departure.
- · Develop and manage the spa's budget, controlling expenses and optimizing revenue.
- · Analyze sales data, treatment utilization, and retail performance to identify trends and opportunities.
- · Develop and implement promotional strategies, packages, and membership programs to drive revenue.
- · Work closely with the marketing team to promote spa services and retail products.
- · Ensure accurate and timely processing of transactions and reporting.
- · Research and recommend new spa treatments, products, and equipment to keep the spa competitive and innovative.
- · Stay updated on industry trends, best practices, and emerging technologies in the spa and wellness sector.
- · Ensure all services are performed to the highest professional standards.
- · Coordinate with maintenance and housekeeping teams to ensure all spa equipment is in good working order and facilities are well-maintained.
- · Ensure strict adherence to all health, safety, and sanitation regulations and protocols.
- · Conduct regular inspections to ensure compliance with standards.
Qualifications:
- · Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
- · Minimum of 2 (two) years of experience in spa operations management, with a proven track record of success.
- · Strong understanding of spa treatments, retail products, and industry best practices.
- · Proven leadership and team management skills, with the ability to motivate and develop staff.
- · Excellent communication, interpersonal, and customer service skills.
- · Strong financial acumen and experience with budgeting, forecasting, and P&L management.
- · Ability to work flexible hours, including evenings, weekends, and holidays, as required.
- · Certification in spa management, cosmetology, or a related field (a plus).
Skills & Attributes:
- · Results-oriented with a focus on achieving revenue and performance targets.
- · Proactive problem-solver with strong decision-making abilities.
- · Highly organized and detail-oriented.
- · Passionate about wellness, health, and beauty.
- · Ability to remain calm and effective under pressure.
- · Strong ethical conduct and integrity.
- 
					  SPA Receptionist1 week ago 
 Taguig, National Capital Region, Philippines Le Couleur Shop Inc Full time ₱300,000 - ₱450,000 per yearJob OverviewWe are seeking a highly personable and organized Front Desk Personnel to be the first point of contact for our valued SPA clients. This role is pivotal in delivering a warm, welcoming, and professional experience while efficiently managing appointments, inquiries, and administrative tasks. The ideal candidate will embody our spa's commitment to... 
- 
					  spa general manager1 week ago 
 Taguig, National Capital Region, Philippines Creavalue Prime Services Inc. Full time ₱1,000,000 - ₱1,200,000 per yearKey Responsibilities:Oversee all spa functions, including treatments, facilities, and guest services.Ensure a relaxing and luxurious environment for all guests, and handle any guest concerns.Work with finance to check and validate the comprehensive financial statements, including Income Statements (P&L), Balance Sheets, and Cash Flow Statements on a monthly,... 
- 
					  spa general manager1 week ago 
 Taguig, National Capital Region, Philippines Creavalue Prime Services, Inc. Full time ₱1,000,000 - ₱1,200,000 per yearKey Responsibilities:Oversee all spa functions, including treatments, facilities, and guest services.Ensure a relaxing and luxurious environment for all guests, and handle any guest concerns.Work with finance to check and validate the comprehensive financial statements, including Income Statements (P&L), Balance Sheets, and Cash Flow Statements on a monthly,... 
- 
					  Company Driver2 weeks ago 
 Taguig, National Capital Region, Philippines Creavalue Prime Services Inc. Full time ₱336,000 per yearJob DescriptionWe are looking for a reliable and safety-conscious Company Driver to support our Spa Operations and Back Office. The successful candidate will be responsible for transporting management and staff, delivering supplies to spa branches, and assisting in operational errands to ensure smooth day-to-day activities.Key ResponsibilitiesSafely drive... 
- 
					  Front Desk Staff- Taguig Branch7 days ago 
 Taguig, National Capital Region, Philippines Scottland Inc Full time ₱104,000 - ₱130,878 per yearDutiesReport to work consistently on time, dressed and groomed appropriately.Greet guests upon entering the branch cordially, making an effort to learn and use proper names.Respond immediately to the service needs in a friendly and enthusiastic manner.Maintain a current knowledge of all services and The Spa Wellness membership information.Provide current and... 
- 
					  Program Management Specialist1 week ago 
 Taguig, National Capital Region, Philippines Google Operations Center Full time $90,000 - $120,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usWe're looking for a driven and experienced Program/Project Manager to join our team and lead initiatives... 
- 
					  Massage Therapist7 days ago 
 Taguig, National Capital Region, Philippines Mont Albo Wellness Corp. Full timeMont Albo Massage Hut is now accepting Massage TherapistsJob Locations:Market Market, Taguig CityPark Square, Ayala Center, Makati CityGeneral Duties and Responsibilities:Accompanying guests to and from massage rooms.Perform spa services to clientsDeliver world-class customer service to clientsExplain indications and contraindications of spa services to... 
- 
					  Contract Management Specialist2 weeks ago 
 Taguig, National Capital Region, Philippines Google Operations Center Full time ₱900,000 - ₱1,200,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usAs a Contract Management Specialist, you will be responsible for drafting vendor contracts which includes... 
- 
					  Security Engineer Manager1 week ago 
 Taguig, National Capital Region, Philippines Google Operations Center Full time ₱1,500,000 - ₱3,000,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usThis job posting is part of our proactive talent pipelining efforts for future openings. While there may... 
- 
					  Manager - Safe Browsing1 week ago 
 Taguig, National Capital Region, Philippines Google Operations Center Full time ₱2,000,000 - ₱2,500,000 per yearJoin UsAt Google Operations Center we help Google users and customers solve problems and achieve their goals—all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join usThis job posting is part of our proactive talent pipelining efforts for future openings. While there may...