Administrative Assistant

5 days ago

Quezon City, National Capital Region, Philippines ALI I.T. SUPPORT SERVICES, INC. Full time ₱200,000 - ₱250,000 per year

JOB TITLE: ADMINISTRATIVE ASSISTANT

Key Responsibilities:

  • Coordinate clinical notes requests and follow-ups with clinics and doctors.
  • Manage client reminders and handle phone calls with professionalism and courtesy.
  • Monitor the shared inbox, ensuring timely saving, renaming, and forwarding of attachments to the relevant person-in-charge (PIC).
  • Maintain accuracy in invoice processing by saving and renaming invoices within the billing system.
  • Update and maintain tracking sheets, including upcoming appointments, once notes and reports are received.
  • Demonstrate proactive communication on Microsoft Teams and collaborate effectively with the team.
  • Suggest and implement process improvements to enhance efficiency.

Qualifications:

  • Proven experience in administrative or support roles, preferably in a healthcare or client-facing environment.
  • Excellent written and verbal communication skills with a professional phone manner.
  • Strong attention to detail and time management.
  • Clear written and spoken English; confident on the phone.
  • Comfortable with spreadsheets and structured filing.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and collaboration tools such as Microsoft Teams.
  • Ability to multitask, prioritize tasks, and work independently with minimal supervision.
  • Familiarity with billing systems or healthcare documentation is an advantage.

Job Types: Full-time, Permanent

Pay: Php20, Php25,000.00 per month

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Free parking
  • Health insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Application Question(s):

  • Experience in Medical or Health industry customer service or admin task
  • Experience in invoicing or handling billing inquires / account

Experience:

  • Administrative: 2 years (Preferred)

Language:

  • English (Required)

Work Location: In person

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