
Membership Supervisor
4 days ago
- Daily Operations: Monitor the daily activities of all membership clerks and their daily remittances.
- Auditing: Ensure that encoded application forms are audited for accuracy and completeness.
- Member Services: Oversee member service functions, including reportorial, clerical, and filing tasks.
- Repairs and Refunds: Monitor repair and refund functions to ensure timely and accurate processing.
- Safekeeping and Housekeeping: Ensure proper safekeeping of documents and maintain housekeeping standards in the membership area.
- Marketing Activities: Supervise marketing activities such as telemarketing and special events to promote membership growth.
- Goal Setting: Assist in setting daily, weekly, and monthly marketing goals for the membership team.
- Performance Evaluation: Evaluate the performance of membership clerks and provide feedback to support their development.
- Business Outreach: Visit business establishments and submit proposals to promote the company and attract new members.
- Member Follow-up: Follow up with inactive members in nearby areas to encourage re-engagement.
- Standards and Training: Ensure proper grooming standards, uniform compliance, and courtesy towards members, fellow employees, and company officers. Provide training and skills development to subordinates.
- Additional Tasks: Perform other tasks as assigned by the Membership Manager or other senior management
QUALIFICATIONS
EDUCATION: College Graduate
EXPERIENCE/SKILL: At least one (1) year experience in related industry, Excellent communication, interpersonal, analytical and negotiation skills; computer literate
PERSONALITY: decisive, self-motivated, goal/ result and people-oriented
Job Type: Full-time
Benefits:
- Employee discount
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Promotion to permanent employee
Work Location: In person
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