Virtual Assistant – Healthcare Support

1 week ago

Legazpi, Bicol, Philippines Pandr Outsourcing Full time ₱300,000 - ₱450,000 per year

Job Overview:

​

We are seeking a Patient Coordinator / Administrative Assistant to provide high-quality support in managing patient interactions, scheduling, and administrative processes. This role requires excellent communication skills, strong organizational ability, and familiarity with healthcare systems to ensure smooth patient experiences and accurate records management.

Requirements

Key Responsibilities:

  • Handle inbound and outbound calls using VoIP systems, ensuring timely and professional communication with patients.
  • Manage appointment scheduling, collect co-payments, and verify insurance card information.
  • Update and maintain patient charts and records in electronic health record (EHR) systems.
  • Administer patient forms using DocuSign or similar tools to ensure proper documentation.
  • Manage email and calendar scheduling, supporting staff and patients as needed.
  • Provide administrative support and assist with ad-hoc tasks during quieter patient periods.

Qualifications:

  • Proven experience in patient coordination, healthcare administration, or a related field.
  • Familiarity with EHR systems (Athena or similar preferred).
  • Strong communication and interpersonal skills with a professional and empathetic demeanor.
  • Excellent organizational skills with the ability to multitask and prioritize.
  • Proficiency in tools such as VoIP systems, DocuSign, email, and calendar management.
  • Ability to work independently while supporting a collaborative healthcare environment.
Benefits

Why Join Us?

  • Healthy, supportive, and conducive work environment (Great Place to Work Certified for three consecutive years)
  • Work with an innovative company delivering cutting-edge solutions across multiple industries
  • Lead a team in a fast-paced, high-growth environment
  • Competitive salary with opportunities for career advancement
  • Collaborative, forward-thinking work culture
  • 21 leave credits plus all client-based holidays
  • HMO coverage with dependent benefits
  • Exposure to world-class leadership from both local and international supervisors

Ready to take your sales career to the next level? Apply now

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