
Digital Marketing and Administration Specialist
2 days ago
We are seeking a detail-oriented and proactive Operations & Project Support Coordinator to play a critical role in ensuring the smooth execution of daily operations, project timelines, and virtual events. This role blends operations management, project coordination, and marketing/social media support to keep initiatives on track and enhance organizational impact. The ideal candidate is highly organized, tech-savvy, and comfortable managing both behind-the-scenes logistics and client-facing virtual engagements.
RequirementsKey Responsibilities
Operations & Project Management
- Take notes during meetings and track action items.
- Manage project timelines and update tasks in Wrike.
- Monitor deliverables to ensure projects remain on schedule.
- Collaborate with the team to capture and assign tasks.
- Conduct research for programs, training, and proposals.
- Create monthly project and program updates.
- Maintain up-to-date client information in the CRM.
- Support the development and implementation of organizational systems and processes.
- Perform data entry, spreadsheet creation, and other administrative duties.
Virtual Facilitation & Technical Support
- Manage waiting rooms, chat, and Q&A functions in virtual meetings.
- Create and assign participants to breakout rooms and provide real-time support.
- Assist participants during virtual sessions to ensure smooth engagement.
- Create and edit shared Google documents for collaboration.
- Manage sign-up and registration processes for events.
- Be comfortable appearing on camera during virtual meetings and events.
Marketing & Social Media Support
- Assist with the creation of marketing content and social media updates.
- Support digital campaigns to increase visibility and engagement.
- Track marketing performance metrics and provide reports.
Qualifications
- Bachelor's degree in Business Administration, Communications, Marketing, or a related field (preferred).
- 2+ years of experience in operations, project coordination, or administrative support.
- Strong technical skills, with proficiency in Wrike, CRM systems, Google Workspace, and virtual platforms (Zoom, MS Teams, etc.).
- Exceptional organizational and multitasking abilities with attention to detail.
- Strong written and verbal communication skills.
- Ability to thrive in a fast-paced environment and manage multiple priorities.
- Experience with social media management and marketing support is a plus.
- Professional presence and ability to engage on camera during virtual events.
- Healthy, conducive work environment (Great Place to WorkTM – Certified three years in a row)
- Competitive salary
- 16 leave credits + all client-based holidays
- De Minimis/ Allowances (Upon regularization)
- HMO coverage + dependent
- Lots of opportunities to enhance your skills, acquire new experiences, work among experts, and grow your career.
- Exposure to world-class, high-level management from local and international direct supervisors.
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