Customer Service Representative

1 week ago


Quezon City, National Capital Region, Philippines Sandman Software Systems Inc. Full time
We are looking for a Customer Service Representative, or CSR, with at least 1 year of related work experience who will act as a liaison, provide product/services information, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Main responsibilities include:
  • Understand and document client concerns.
  • The report documented client concerns.
  • Answer and resolve client concerns based on the system and process knowledge base.
  • Prepare reports of all reported concerns.

Work Set-up: 4 days a week onsite and once a week work from home.
This job requires on-site work specifically in the Quezon City Hall.

Please note that if hired this December 2025, the start date will be in January 2026.


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