Customer Service Representative

3 days ago


Quezon City, National Capital Region, Philippines Tap Growth ai Full time

We're Hiring: Customer Service Representative (Financial)
We are looking for a dedicated and enthusiastic Customer Service Representative to join our financial services team. The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring client satisfaction in a fast-paced environment.

Location:
Quezon City, Philippines

Work Mode:
Work From Office

Role:
Customer Service Representative (Financial)

What You'll Do
Assist customers with inquiries related to financial products and services

Handle incoming calls and emails efficiently

Document customer interactions accurately

Build rapport with clients to enhance their experience

Identify opportunities for process improvement

Provide feedback on customer trends and concerns

What We're Looking For
At least 1 year of experience in customer service, preferably in finance

Strong verbal and written communication skills

Ability to handle challenging situations with professionalism

Detail-oriented with strong problem-solving abilities

Proficient in using computer systems and CRM software

A positive attitude and willingness to learn new skills

Ready to make an impact? Apply now and let's grow together


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