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Customer Service Representative
2 hours ago
We're Hiring: Customer Service Representative (Financial)
We are looking for a dedicated and enthusiastic Customer Service Representative to join our financial services team. The ideal candidate will be responsible for providing exceptional customer support, resolving inquiries, and ensuring client satisfaction in a fast-paced environment.
Location:
Quezon City, Philippines
Work Mode:
Work From Office
Role:
Customer Service Representative (Financial)
What You'll Do
Assist customers with inquiries related to financial products and services
Handle incoming calls and emails efficiently
Document customer interactions accurately
Build rapport with clients to enhance their experience
Identify opportunities for process improvement
Provide feedback on customer trends and concerns
What We're Looking For
At least 1 year of experience in customer service, preferably in finance
Strong verbal and written communication skills
Ability to handle challenging situations with professionalism
Detail-oriented with strong problem-solving abilities
Proficient in using computer systems and CRM software
A positive attitude and willingness to learn new skills
Ready to make an impact? Apply now and let's grow together
