Property Management

The Property Manager oversees the end-to-end operations of luxury condominium units and shared building facilities. This includes tenant relations, maintenance coordination, recruitment and management of in-house service teams, billing and accounting, and ensuring that all units reflect the highest standards of comfort, efficiency, and value preservation.

This role blends hospitality-level service with technical and operational expertise, ensuring that both owners and tenants experience seamless management.

1. Tenant & Leasing Management

• Handle all aspects of tenant relations — onboarding, move-in/move-out inspections, issue resolution, and renewals.
• Ensure compliance with lease terms, association regulations, and building policies.
• Coordinate property viewings, turnover documentation, and repair commitments before occupancy.
• Monitor rent collection, enforce payment schedules, and manage deposits and arrears follow-ups.

2. Building Operations & Maintenance

• Oversee daily operations of all managed units and common areas.
• Develop and maintain preventive maintenance schedules (electrical, plumbing, HVAC, elevators, fire systems).
• Supervise maintenance requests, ensuring timely, cost-efficient, and high-quality work.
• Implement standardized maintenance tracking and inventory systems (tools, parts, consumables).
• Review vendor performance and ensure proper safety and compliance standards.

3. Contractor & Vendor Management

• Source, vet, and negotiate with third-party contractors (cleaning, pest control, landscaping, renovation, security).
• Maintain a roster of approved service providers with rate cards and service-level agreements (SLAs).
• Inspect and approve completed work; ensure cost transparency and documentation.
• Evaluate when to outsource vs. handle tasks in-house for efficiency and cost optimization.

4. In-House Staff Recruitment & Management

• Recruit, train, and supervise maintenance, housekeeping, and admin personnel.
• Develop and enforce daily work schedules, checklists, and task reporting.
• Implement accountability systems (before/after photos, completion logs, performance KPIs).
• Foster a service-oriented culture focused on quality, reliability, and discretion.

5. Financial Management & Billing

• Prepare monthly billing summaries for owners and tenants (rent, utilities, repairs, dues).
• Approve maintenance costs within defined limits; escalate capital expenditures for management approval.
• Maintain transparent financial reporting per unit and per property cluster.
• Coordinate with accounting to reconcile invoices, collections, and remittances.

6. Technical & Compliance Oversight

• Maintain familiarity with building systems, staff and processes
• Ensure compliance with local codes, HOA rules, and safety certifications.
• Conduct periodic property audits for cleanliness, equipment functionality, and safety.
• Oversee renovations or refurbishments, coordinating with architects, engineers, and contractors.

7. Reporting & Systems

• Maintain digital property management records (leases, invoices, maintenance logs).
• Provide monthly summary reports with KPIs: occupancy, rent collected, issues resolved, expenses, upcoming renewals.
• Support automation initiatives — property dashboards, maintenance ticketing systems, and digital inspections.

• Bachelor's degree in Property Management, Engineering, Business, or Hospitality.
• Minimum 5 years' experience managing high-end condominiums or mixed-use developments.
• Strong leadership, communication, and negotiation skills.
• Working knowledge of building systems, vendor coordination, and preventive maintenance.
• Proficiency in Microsoft Office, Google Workspace, or property management software.

• Experience handling premium tenants (expats, corporate clients, embassies).
• Understanding of financial and legal documentation for leases and service contracts.
• Hands-on mindset with an eye for detail, design, and guest experience.
• Calm under pressure, with problem-solving and multitasking ability.