
Credit and Collections Analyst
3 days ago
Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the
Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us
As a Credit and Collections Analyst, you will be a critical part of the Company's day-to-day and month-end close processes, reporting, and operational procedures. As a member of the broader Accounting team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast-paced environment. This role will report to the Credit and Collections Manager.
On top of your salary, here are the exciting benefits you can look forward to:
- Health Insurance/HMO
- Enjoy unlimited MadMax Coffee
- Diverse learning & growth opportunities
- Accessible Cloud HR platform (Sprout)
- Above standard leaves
The main responsibilities of a CREDIT AND COLLECTIONS ANALYST include:
- Communication with customers daily to ensure timely collection of accounts receivable
- Work with the invoicing team to resolve billing disputes and credit note requests.
- Complete required customer forms for billing compliance
- Ensure accurate customer records through proper account reconciliations, payment application, name changes, bill-to and ship-to addresses, etc.
- Post and apply cash daily
- Perform analysis of Dun & Bradstreet credit report profiles to analyze payment trends, DBT, and overall business viability
- Establish and maintain client relationships (internal and external) providing world class service for every transaction and interaction
- Ensure internal compliance with established policies
- Ad-hoc projects as they arise
- Proficient in Cash applications & Reconciliations
- Able to handle Emails from clients and their inquiry using Zendesk or similar tool
- Understands and is able to make Journal entries
To apply, you must be an expert on the following requirements:
- 2+ years of experience in credit and collections
- Experience working for a fast-paced SaaS technology business
- Experience working with a payment processor (e.g. Stripe, Square, Paypal, etc.) and an accountingfr
- ERP (eg. Netsuite)
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills, detail oriented with emphasis on accuracy
- Strong Excel skills
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