Credit and Collections Analyst

3 days ago


Makati City, National Capital Region, Philippines KMC Solutions Full time ₱900,000 - ₱1,200,000 per year

Figma is growing our team of passionate people on a mission to make design accessible to all. Born on the

Web, Figma helps entire product teams brainstorm, create, test, and ship better designs, together. From great products to long-lasting companies, we believe that nothing great is made alone—come make with us

As a Credit and Collections Analyst, you will be a critical part of the Company's day-to-day and month-end close processes, reporting, and operational procedures. As a member of the broader Accounting team, the ideal candidate will be detail-oriented, a self-starter who can work independently, and meet deadlines in a fast-paced environment. This role will report to the Credit and Collections Manager.

On top of your salary, here are the exciting benefits you can look forward to:

  • Health Insurance/HMO
  • Enjoy unlimited MadMax Coffee
  • Diverse learning & growth opportunities
  • Accessible Cloud HR platform (Sprout)
  • Above standard leaves

The main responsibilities of a CREDIT AND COLLECTIONS ANALYST include:

  • Communication with customers daily to ensure timely collection of accounts receivable
  • Work with the invoicing team to resolve billing disputes and credit note requests.
  • Complete required customer forms for billing compliance
  • Ensure accurate customer records through proper account reconciliations, payment application, name changes, bill-to and ship-to addresses, etc.
  • Post and apply cash daily
  • Perform analysis of Dun & Bradstreet credit report profiles to analyze payment trends, DBT, and overall business viability
  • Establish and maintain client relationships (internal and external) providing world class service for every transaction and interaction
  • Ensure internal compliance with established policies
  • Ad-hoc projects as they arise
  • Proficient in Cash applications & Reconciliations
  • Able to handle Emails from clients and their inquiry using Zendesk or similar tool
  • Understands and is able to make Journal entries

To apply, you must be an expert on the following requirements:

  • 2+ years of experience in credit and collections
  • Experience working for a fast-paced SaaS technology business
  • Experience working with a payment processor (e.g. Stripe, Square, Paypal, etc.) and an accountingfr
  • ERP (eg. Netsuite)
  • Excellent verbal and written communication skills
  • Strong analytical and problem-solving skills, detail oriented with emphasis on accuracy
  • Strong Excel skills


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