
Credit and Collection Associate
3 days ago
Credit and Collection Associate | Makati
Job Objective:
The Credit and Collection Associate is responsible for ensuring timely collection of payments from customers, monitoring outstanding receivables, and maintaining accurate records of all transactions. The role contributes to the company's cash flow and financial health by reducing overdue accounts and ensuring efficient credit risk management.
Key Responsibilities:
- Monitor accounts receivable and follow up on overdue accounts through phone calls, emails, and formal notices.
- Coordinate with sales, customer service, and accounting teams to resolve billing issues and disputes.
- Conduct credit investigations and evaluate the creditworthiness of new and existing customers.
- Prepare and send accurate statements of account and collection reports.
- Maintain an organized and updated record of collections and customer interactions.
- Assist in setting and reviewing credit limits based on customer payment history and financial capacity.
- Recommend appropriate actions for delinquent accounts, including legal escalation when necessary.
- Generate aging reports and provide regular updates to management on the status of collections.
- Participate in internal audits and contribute to the development of collection strategies and policies.
- Ensure compliance with company policies, data privacy regulations, and relevant financial laws.
Qualifications:
- Bachelor's Degree in Accounting, Finance, Business Administration, or any related course.
- At least 1–2 years of experience in credit and collection or any similar role.
- Knowledge of basic accounting and financial principles.
- Proficient in Microsoft Office (especially Excel); experience with accounting systems (e.g., QuickBooks, SAP, Oracle, Business Central) is an advantage.
- Strong analytical, negotiation, and communication skills.
- Highly organized, detail-oriented, and able to manage multiple accounts efficiently.
- Ability to work independently and collaborate effectively with cross-functional teams.
- Integrity, professionalism, and a customer-focused mindset.
Work Schedule:
Monday - Friday
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