Credit and Collection Supervisor

10 hours ago

Makati City, National Capital Region, Philippines RAM Food Products Inc. Full time ₱1,200,000 - ₱2,400,000 per year

JOB DESCRIPTION

Position Title: Credit and Collection Supervisor

Purpose of the position:

The Credit and Collection Supervisor is responsible for overseeing credit evaluation, collection activities, and account monitoring to ensure healthy cash flow and minimize financial risks. This role manages a team of credit and collection staff, enforces company credit policies, and builds strong relationships with customers while supporting the overall business objectives of the FMCG environment.

Key Responsibilities:

  • Supervise day-to-day credit and collection operations, ensuring timely billing, collection, and account reconciliation.
  • Evaluate customer creditworthiness by reviewing financial data, payment history, and market conditions.
  • Recommend and enforce credit limits and payment terms in line with company policies.
  • Monitor accounts receivable aging and ensure timely follow-up of overdue accounts.
  • Coordinate with sales, finance, and customer service teams to resolve disputes and ensure smooth order-to-cash process.
  • Prepare regular collection reports, cash flow forecasts, and delinquency analyses for management review.
  • Develop and implement collection strategies tailored to the FMCG business cycle.
  • Ensure compliance with company credit policies, internal controls, and regulatory requirements.
  • Coach, mentor, and evaluate performance of collection staff to meet KPIs and company objectives.
  • Build and maintain strong relationships with key clients to ensure trust and continuous business.

Qualifications, knowledge, skills required:

  • Bachelor's degree in Accounting, Finance, Business Administration, or related field.
  • At least 3–5 years of experience in credit and collection, preferably in an FMCG or distribution industry.
  • Strong knowledge of credit policies, collection processes, and financial analysis.
  • Experience handling accounts receivable systems and ERP software.
  • Excellent leadership, negotiation, and problem-solving skills.
  • Strong communication skills and ability to collaborate across departments.
  • Results-driven, with attention to detail and ability to manage multiple priorities.

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