Operations Administrator

For over 65 years, Columbia Helicopters have been a trusted provider of heavy-lift helicopter services. We create new aircraft, fly heavy-lift helicopters around the world, and provide maintenance support to ensure you are mission-ready for critical operations. If you are passionate about aviation, join our Columbia Family

This representative is responsible for being the operational link between Columbia Helicopters and the Department of Defense, the representative ensures successful coordination of aircraft and logistical support. Represents the organization as a prime contact for scheduled and emergency movements, and acting liaison with senior internal and DoD personnel requiring coordination between organizations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• 45% - Coordinate with customer representatives. Receive movement assignments and plan/publish flight schedule within performance and limitations of aircraft and flight crew to ensure efficient movement or personnel and cargo.
• 30% - Actively flight follows aircraft and communicates with flight crew, DoD and support personnel regarding cancellations, reroutes or diversions. Adjusts flight plans in a time sensitive environment in order to meet mission requirements, coordinates necessary support/permissions as required. Assists the Director of Aerial Operations, Director of Flight Operations, Country Manager, and Site Manager as needed.
• Other Functions: 25%
• • Prepare and submit reports regarding aircraft status and forecast, weather, maintenance, personnel tracking, and billeting.
• Collect and maintain operational and administrative data for analysis and reporting per customer and contract requirements.
• Gathers information on current weather, flight route, hazards and intelligence reports related to safety of flight.
• Ensure accuracy of mission reports for correct flight hours and proper billing.
• Receive and process passenger and cargo requests for scheduled movement.
• Coordinate crew transportation for arrival/departure.
• Coordinate and process security clearance verification for badging credentials.
• Account for all company personnel according to DoD requirements.
• Account for and issue controlled items/equipment according to DoD and ITAR requirements.
• Other duties as assigned.

QUALIFICATIONS

• A high school diploma or equivalent required; Bachelor's Degree preferred in a business-related field; or 3-5 years' experience working in a supervisory or leadership role in an aviation position, FAA certificated pilot or dispatcher experience preferred.
• Supervisor or management experience preferred with ability to make difficult personnel decisions, demonstrated leadership skills and ability to train and coach employees.
• Excellent written and verbal communication skills to be able to present ideas, concepts and proposals with a wide range of audiences at all levels both internal and external to the company.
• Ability to read, write and speak English proficiently.
• Ability to handle multiple tasks simultaneously in a fast-paced, deadline-driven environment.
• Ability to work independently and in a team-oriented environment.
• Ability and willingness to travel internationally for work rotations typically lasting 45-60 days.
• Must have above average proficiency with Microsoft Office applications; ability to learn customized computer programs.
• On call 24/7 via company phone (while on rotation).
• Conduct oneself in accordance with Company's Core Values.
• United States Department of Defense Secret Security Clearance is required. U.S. Citizenship is a requirement for obtaining U.S. Secret Security Clearance. Candidates with a current active Secret clearance, or who have recently had active clearance, take priority. Candidates selected for this position will receive an offer of employment which is conditional upon satisfying all per-employment requirements, including obtaining United States Secret Clearance. Columbia will orchestrate and pay for securing the clearance, a process that can take up to six months. You can learn more about what is required to obtain Secret Security Clearance here:

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR c)