Billing & Collection Sr. Assistnat

20 hours ago

Makati City, National Capital Region, Philippines Manulife Full time ₱1 - ₱2 per year

The Billing & Collection Sr. Assistant analyzes outstanding items in the payment suspense accounts and based on standard operating procedures, determines what needs to be done to process the transaction; ensures that customer transactions are done within turnaround time (TAT).  

Position Responsibilities:

  • Investigates outstanding suspense items and determines corresponding actions.
  • Monitors suspense account items on a recurring basis; investigated and validates against policies and controls.
  • Helps to ensure an adequate internal control system remains in place to ensure transactions are accurate.
  • Works with teams internally to ensure that clearing of suspense accounts is done appropriately in accordance with current procedures.
  • Analyzes issues to determine if changes/corrections are needed in the client administration system set-up or if it is an isolated incident.
  • Effective communication with customers.    Deals with policyholders and agents (client interface—oral and listening skills necessary, and through correspondence) in response to various policy inquiries and other related transactions.
  • Email handling.  Able to give answers to suspense-related queries and concerns.
  • Timely preparation and submission of assigned report/s.
  • Actively participates in identifying ways to automate current processes to increase efficiencies and controls.

Required Qualifications:

  • Degree Holder of any four year course
  • Related insurance qualifications would be an advantage
  • With professional experience in the Life Insurance industry
  • MS Office Applications (i.e., Word, Excel, Power Point)

When you join our team:

  • We'll empower you to learn and grow the career you want.

  • We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.

  • As part of our global team, we'll support you in shaping the future you want to see.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact

Working Arrangement

Hybrid

  • Billing & Collection Sr. Assistnat

    21 hours ago

    Makati City, National Capital Region, Philippines Manulife Full time ₱1,200,000 - ₱2,400,000 per year

    The Billing & Collection Sr. Assistant analyzes outstanding items in the payment suspense accounts and based on standard operating procedures, determines what needs to be done to process the transaction; en sures that customer transactions are done within turnaround time (TAT).Position Responsibilities:Investigates outstanding suspense items and determines...

  • Billing And Collection

    1 week ago

    Makati City, National Capital Region, Philippines SosaJB Property Management Corp. Full time ₱900,000 - ₱1,200,000 per year

    SosaJB Property Management Corp. is a 100% Filipino owned management company formed by a group of professionals with over two decades of proven and successful expertise in the various aspects of facilities and Property operations. Our extensive managerial and technical services expertise allows us to successfully serve all types of properties, including...

  • Billing & Collection

    5 days ago

    Makati City, National Capital Region, Philippines Richfield Properties, Inc Full time ₱400,000 - ₱600,000 per year

    Job Duties:It is generating accurate invoices, tracking accounts receivable, collecting payments from clients, and maintaining financial records to ensure timely payment and positive cash flow for a company. Key responsibilities include invoicing, payment processing, client communication to resolve discrepancies, account reconciliation, and preparing...

  • Billing and Collection Manager

    1 week ago

    Makati City, National Capital Region, Philippines GREEN APPLE TECHNOLOGIES AND SYSTEMS, INC. Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryThe Billing and Collection Manager is responsible for managing the company's invoicing, accounts receivable, and collection processes to ensure timely and accurate billing, prompt collection of payments, and healthy cash flow. In an IT company setting, this role requires close coordination with project teams, account managers, and clients to...

  • Billing & Collection Assistant

    1 week ago

    Makati City, National Capital Region, Philippines Torre Lorenzo Development Corporation Full time ₱250,000 - ₱500,000 per year

    Duties and ResponsibilitiesPrepare the Billing/ Statement of Account for Tenants on a monthly basis in a timely manner and ensure that this is received by the concerned tenantPosting of collection from Cash Position to the Collection Report and buyer's ledger on a weekly basis.Requests the Billing & Collection Manager to check the correctness of each SOA and...

  • Billing and Collection Assistant

    1 week ago

    Makati City, National Capital Region, Philippines Masaito Development Corporation Full time ₱400,000 - ₱600,000 per year

    Job Duties:It is generating accurate invoices, tracking accounts receivable, collecting payments from clients, and maintaining financial records to ensure timely payment and positive cash flow for a company. Key responsibilities include invoicing, payment processing, client communication to resolve discrepancies, account reconciliation, and preparing...

  • billing and collection staff

    2 weeks ago

    Makati City, National Capital Region, Philippines Rapide - Pagsanjan, Laguna Full time ₱180,000 - ₱300,000 per year

    COMPANY: STARLIGHT BUSINESS CONSULTING SERVICES, INC.POSITION: BILLING AND COLLECTION STAFFSALARY: PHP22,000 - PHP25,000WORK SET-UP: FULL ON-SITEWORK SCHEDULE: MON-FRI (9AM-6PM)LOCATION: PASEO DE ROXAS, LEGAZPI VILLAGE, BRGY. LORENZO, MAKATI CITYJob Summary:We are seeking a detail-oriented and proactive Billing and Collection Staff to join our finance team....

  • Billing and Collection Assistant

    7 days ago

    Makati City, National Capital Region, Philippines COUNTRYWIDE WATER SERVICES, INC. (CWS) Full time ₱150,000 - ₱250,000 per year

    FILINVEST COMPANY: COUNTRYWIDE WATER SERVICES, INC. (CWSI)POSITION: BILLING AND COLLECTION ASSISTANTJOB SUMMARY:To prepare accurate monthly water billing, post collections in the system and issue disconnection notices promptly. To assist in attending customers' complaints and other concerns. To prepare and submit the relevant reports to immediate superiors...

  • billing & collection clerk

    20 hours ago

    Makati City, National Capital Region, Philippines Makati (Sports) Club, Inc. Full time ₱250,000 - ₱500,000 per year

    About the role We are seeking a diligent and detail-oriented Billing & Collection Clerk to join our accounts receivable team at the Makati (Sports) Club, Inc. in Makati City Metro Manila. This is a full-time position responsible for maintaining the club's billing and collection processes. You will play a key role in ensuring the club's financial stability...

  • Billing and Collection Assistant

    7 days ago

    Makati City, National Capital Region, Philippines House of Investments Inc. Full time ₱132,000 - ₱360,000 per year

    Overall in-charge in the preparation of monthly billingsEnsure­ that the billing is updated on the rates used­Prepares the monthly Sales Register and AccrualsPreparation of Monthly Cash Receipts Register and Cash Disbursement RegisterPreparation of Aging of Accounts ReceivableAccounting for Cash Collection­Closely coordinates with the Treasury group to...