Billing and Collection Manager

7 hours ago

Makati City, National Capital Region, Philippines GREEN APPLE TECHNOLOGIES AND SYSTEMS, INC. Full time ₱900,000 - ₱1,200,000 per year

Job Summary

The Billing and Collection Manager is responsible for managing the company's invoicing, accounts receivable, and collection processes to ensure timely and accurate billing, prompt collection of payments, and healthy cash flow. In an IT company setting, this role requires close coordination with project teams, account managers, and clients to handle subscription-based services, project-based billings, and software license renewals while maintaining strong client relationships.


Key Responsibilities

Billing Management

  • Oversee preparation, review, and issuance of accurate and timely invoices for software projects, subscriptions, and IT services.
  • Ensure billing terms and milestones comply with client contracts and service level agreements (SLAs).
  • Coordinate with sales, project management, and technical teams to validate billable deliverables.

Collections & Accounts Receivable

  • Monitor accounts receivable aging reports and follow up on overdue accounts.
  • Develop and implement collection strategies to minimize bad debts.
  • Negotiate payment plans and resolve disputes in a professional manner.

Process & Compliance

  • Ensure compliance with company policies, tax regulations, and accounting standards.
  • Maintain accurate and up-to-date billing and collection records in the accounting system.
  • Implement process improvements to increase efficiency and reduce billing errors.

Reporting & Analysis

  • Prepare regular reports on billing accuracy, collection performance, and cash flow projections.
  • Analyze trends in payment delays and recommend preventive measures.

Team Leadership

  • Supervise and train billing and collection staff.
  • Establish performance metrics and monitor team productivity.

Qualifications

Education & Experience

  • Bachelor's degree in Accounting, Finance, or Business Administration preferably CPA.
  • At least 5 years of experience in billing, accounts receivable, or collections, preferably in an IT or service-based company.
  • Familiarity with subscription billing models, project-based invoicing, and client contracts.

Skills & Competencies

  • Strong knowledge of accounting principles and billing practices.
  • Proficiency in accounting software (e.g., QuickBooks, SAP, Oracle NetSuite) and MS Excel.
  • Excellent communication and negotiation skills.
  • Detail-oriented with strong organizational and problem-solving abilities.
  • Ability to work under pressure and meet deadlines.

Key Performance Indicators (KPIs)

  • Billing accuracy rate.
  • Average collection period (Days Sales Outstanding – DSO).
  • Reduction in overdue accounts.
  • Bad debt ratio.
  • Timeliness of reporting.

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