Community Support Worker

2 weeks ago

Sorsogon, Bicol, Philippines Start Up Digital Full time ₱104,000 - ₱130,878 per year

Start Up Digital is hiring a Casual/Temporary Community Support Worker role in Sorsogon City, Bicol. Apply now to be part of our team.

Job summary:

  • Flexible hours available

Job Summary: The Community Support Officer will act as the main point of contact between Kagaanan Helping Hands Inc. and its members. This role involves a combination of fieldwork and office tasks, ensuring smooth communication, accurate collection and remittance of funds, coordination of member needs, and proper documentation of office records. Key Responsibilities:

  • Represent the organization in transactions and communications with the

community, partner institutions, and service providers.

  • Deliver flowers and grocery assistance to the member's family on the first

day of the wake.

  • Provide and distribute water to the member's family and relatives during the

interment.

  • Assist in processing documents, permits, or other requirements needed by the

organization.

  • Build and maintain good relationships with members and stakeholders.
  • Collect contributions, dues, or payments from members as scheduled.
  • Issue official receipts and maintain accurate collection records.
  • Safely remit collected funds to the office/treasurer following company

policy.

  • Act as the first point of contact for members in need of assistance (e.g.,

funeral services, benefits).

  • Coordinate with families and service providers to ensure timely delivery of

support.

  • Assist in organizing community programs and member activities.
  • Maintain and update member records, collection reports, and office files.
  • Answer calls, messages, and inquiries from members.
  • Prepare reports for management on collections, services, and member support.
  • Perform basic administrative tasks such as filing, encoding, and scheduling.

Qualifications:

  • At least a high school graduate (college level or graduate preferred).
  • Experience in collections, coordination, or clerical work is an advantage.
  • Must be trustworthy, honest, and organized.
  • Good communication and interpersonal skills.
  • Willing to do both fieldwork and office tasks.
  • Can work with minimal supervision.

Questions for Applicants: 1. Do you have experience in collections or any work related to coordination or clerical tasks? 2. Are you willing to work both in the office and in the field (fieldwork)?

  1. How do you maintain organization and trustworthiness in handling responsibilities assigned to you? 4. What is your approach in interacting with members and how do you assist members in need? 5. Are you comfortable working with minimal supervision and occasionally reporting on your tasks?

If you're interested, apply now and become part of Kagaanan Helping Hands Inc.

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