Technical Business Process Manager

Technical Business Process Manager - Finance

Join to apply for the Technical Business Process Manager - Finance role at ModSquad.

ModSquad's Information Technology department seeks a Technical Business Process Manager to collaborate with our Finance department as part of our Enterprise Applications team. This role will guide process improvements, automations, system integrations, and system administration with a focus on enhancing financial operations. This includes continuous improvement efforts, integrating new AI technical initiatives, and working with existing systems such as Sage Intacct and Workday's Adaptive Planning, Payroll and Financials modules.

This position requires a strong understanding of financial processes as well as the ability to leverage technology to drive efficiency and growth. This is the perfect opportunity for someone that loves learning new technologies, enjoys solving puzzles, and gathering input from multiple sources to turn into viable improvements.

What you will do

• Work with Finance and Payroll/Payment team members to identify and implement improvements to business processes, with a focus on leveraging technology for increased efficiency.
• Collaborate with the Enterprise Applications team to ensure changes align with overall business objectives and technology strategies.
• Assist in the maintenance, configuration, and optimization of SaaS technologies, including Sage Intacct and Workday, to support financial operations.
• Prepare documentation to ensure stakeholders understand changes, systems, and processes related to financial technology.
• Project manage change initiatives to ensure optimal results and a thorough understanding of the work being undertaken.
• Troubleshoot issues related to financial systems and implement solutions, including systemic changes to prevent recurrence.
• Actively participate in agile management processes, stay up-to-date with the latest trends in financial technology (including AI initiatives), and recommend changes to leadership.

Skills and Experience - Who you are

• 3+ years of experience administering and/or implementing SaaS technologies, particularly Sage Intacct and/or Workday.
• Significant financial technical consulting experience is preferred.
• Strong understanding of core financial processes.
• Experience operating in a consultative role to understand and meet the needs of multiple stakeholders within finance.
• Basic knowledge of APIs, JSON, and systems integration principles.
• Familiarity with AI technologies and how they might be applied to finance.
• Excellent time management and organizational skills.
• Strong problem-solving mindset with out-of-the-box thinking to leverage flexible systems and processes.
• Strong sense of personal accountability and the ability to work independently.
• Ability to communicate with and influence cross-functional stakeholders and work collaboratively.
• High emotional intelligence and a sense of humor.

About ModSquad

ModSquad has been reinventing the Customer Experience Services industry since 2007. Top brands around the globe turn to us for customer support, content moderation, trust and safety, community management, and social media services. We work with startups and Fortune 500 companies and everything in between. Our client list includes Spotify, VSCO, Vimeo, Tourism Ireland, and others. We support over 50 languages in more than 90 countries. We're primarily a remote company.

EEO Statement: ModSquad is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), gender, national origin, ancestry, age, disability, military status, veteran status, sexual orientation, gender identity or expression, marital or familial status, genetic information, medical condition, or other protected status under applicable law.

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Project Management and Information Technology

Industries

Technology, Information and Internet

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