Healthcare Account Team Lead

4 weeks ago


Sorsogon, Bicol, Philippines Michael Page Full time
  • A dynamic U.S.-headquartered healthcare conglomerate
  • Part of a pioneering team at the heart of a fast-growing healthcare ecosystem.

About Our Client

Leveraging deep industry expertise, the company delivers high-quality medical products with logistical excellence, ensuring peace of mind for its clients. The commitment to innovation and long-term vision has propelled its success in the healthcare sector.

Job Description

  • 3-5 years of leadership experience in a healthcare BPO or similar setup
  • Strong knowledge of U.S. healthcare operations, DME, claims, and HIPAA
  • Excellent team management, communication, and problem-solving skills
  • Experience with CRM systems and remote work environments preferred

The Successful Applicant

Qualifications:

  • Bachelor's degree (preferred).
  • 3-5 years in a leadership role within a healthcare BPO or similar environment.
  • Experience in U.S. healthcare processes, DME, claims, and authorizations.
  • Proven team management, coaching, and escalation resolution skills.
  • Familiar with HIPAA compliance and healthcare systems.
  • Proficient in CRM, workforce tools, and Microsoft Office.
  • Remote/hybrid work experience a plus.
Core Competencies:
  • Leadership & Team Management
  • Strong Communication Skills
  • Analytical Thinking
  • Problem-Solving
  • Adaptability
  • Attention to Detail
  • Integrity & Compliance

What's on Offer

  • Competitive salary package
  • Comprehensive HMO coverage with a high benefit limit
  • Fully remote work setup with occasional onsite visits
  • Equipment allowance or support for suitable remote work devices
  • Generous annual leave upon regularization
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