Sales Support Assistant – CRM and Lead Generation Specialist

Are you accurate, reliable, and confident with CRMs and Excel?

Kalibrate-Ed is looking for a part-time Sales Support Assistant to take ownership of the tactical sales admin and lead generation tasks that keep our pipeline moving. This role is remote, structured, and detail-heavy — perfect for someone who is methodical, disciplined, and keen to grow into a permanent full-time role.

What You'll Do Day-to-Day

You'll be working directly with our Sales, Operations and Delivery team to keep the engine running.

Core responsibilities include:

CRM & Reporting

• Update, clean and maintain CRM records daily.
• Process and tag new leads correctly.
• Update the Outreach Daily Numbers sheet and form submission with accurate data (30–50 outreach entries/day).
• Prepare weekly lead and campaign reports in Excel for review.

Lead Generation

• Research schools and contacts (using LinkedIn, websites, and databases).
• Populate and maintain the Outreach Sheet with accurate details.
• Manage inbound registrations from campaigns, events, and resources.
• Conduct keyword searches to refresh old contacts and flag outreach opportunities.

Marketing - Campaign & Admin Support

• Assist in processing registrations for events/resources.
• Support Sponsored Group post scheduling and back of house community engagement tasks.
• Monitor and flag enquiries from email and socials for the Sales team to action.
• Keep SOPs up to date as processes evolve.

Who We're Looking For

• Accurate & detail-driven: You notice mistakes and fix them before they become a problem.
• Tech-savvy: Comfortable using Microsoft 365 (Outlook, Excel, Teams), CRM and Marketing platforms. You'll need to create clear reports and navigate multiple systems.
• Structured & reliable: You like working to routine and can be counted on to follow through.
• Proactive but grounded: You won't just wait to be told — you'll flag issues, suggest fixes, and get on with the work.
• Team player: You're supporting the sales function, so you must be responsive and collaborative.

Essentials

• 3+ years' experience in sales support, CRM/data admin, or lead generation.
• Competence in Excel reporting and CRM management (daily updates, data hygiene).
• Clear written and spoken English (you'll be updating records and corresponding with the team).
• Proven reliability in remote work.

What We Offer

• Compensation: A$5–7/hour.
• Hours: Part-time to start (10–15 hrs/week), with the opportunity to grow into a permanent full-time role based on performance.
• Flexibility: 100% remote, Australian business hours, structured role.

HOW TO APPLY

Send your CV with two contactable references to - and answer these quick questions in your email:

1. What CRM system have you used in a similar role, and what were your daily or weekly tasks in maintaining it?

2. If I asked you to pull weekly numbers for: new leads added, campaign registrations processed, and outreach completed — how would you set that up in Excel?

3. How do you define a "qualified lead" in your past roles, and what steps did you take to validate it before handing it over to sales?

4. This role is structured — daily CRM updates and reporting.

5. Can you give me an example of a repetitive, detail-heavy task you've done well over a long period of time? What kept you motivated?

Job Type: Part-time

Pay: Php Php269.28 per hour

Expected hours: 10 – 15 per week

Benefits:

• Work from home

Application Question(s):

• Do you have minimum 3+ years of experience in a similar role or a proven track record in CRM, database management, or lead generation?
• Do you have a laptop with at least an Intel i5 processor (i7 preferred) and fully licensed versions of Microsoft Office desktop apps?
• Do you have a fast internet (above 100mbps), VPN set to Sydney, dual screens, back-up power, and a quiet professional work set up?
• Are you available to work as a contractor in a remote role with flexible hours (10–15 hrs/week)?

Work Location: Remote