
Call Center Agent: Permanent WFH
4 days ago
Be part of a passionate team and create opportunities
CALL CENTER AGENT (OUTBOUND)
Job Description:
- Make outbound calls for surveys, lead generation, event promotions, and sales opportunities
- Handle inbound calls to address customer inquiries and convert leads or sales
- Accurately enter and update customer information in the CRM system
- Respond to emails promptly and professionally
- Prepare reports using Microsoft Office and Google Drive applications
- Meet performance targets in accordance with service level agreements
- Perform other related duties and responsibilities as assigned
Qualifications:
- Excellent English communication skills
- Typing speed of at least 40 WPM
- Able to perform effectively under pressure
- Skilled in multitasking, prioritization, and efficient time management
- Customer-focused with the ability to adapt and respond to various personality types
- Quick thinker with strong intellect
- No BPO experience required; fresh graduates are welcome to apply
MUST HAVE the following equipment:
- Hardware: Laptop/Desktop with Intel i3 (7th gen or higher) / AMD Ryzen 3 (or higher) and 8GB RAM
- Operating System: Windows 10 or higher (MacOS equivalent also accepted)
- Headset: A4Tech (HU 7P or HU 50) or Jabra USB headset with noise-canceling feature
- Internet Connection: Wired connection with a minimum speed of 30 Mbps
- Software: Microsoft Office, PDF Reader, Anydesk, Google Drive, and Discord
So, why join us?
- Permanent work-from-home
- Full Time and Long Term Employment
- Government mandated benefits, Health benefits, leaves, bonuses, and other incentives (except Freelance contract)
- Salary will be based on: Skills, Attitude, Performance, Attendance
- Opportunity for regularization and promotion
- US and Canadian clients
- Shift: Graveyard Monday to Friday
- Scholarship program duration: 5 to 8 days
Option to choose between Probationary and Freelance Set up
- Probationary: Up to 14,500 (Package)
- Freelance: Up to 17,600
WE LOOK FORWARD TO MEETING YOU
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php13, Php17,600.00 per month
Benefits:
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
- Work from home
Application Question(s):
- Are you comfortable with the salary offer?
- Are you currently enrolled/studying?
- Please provide your active email address and mobile number:
Language:
- English (Preferred)
Work Location: Remote
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