Regional trainer
2 hours ago
TRAINER, PHCC
About Us
Group Limited (Nasdaq: TCOM) is a leading one-stop travel service provider
consisting of , Ctrip, Skyscanner, and Qunar. Across its platforms, Group
enables local partners and travelers around the world to make informed and cost-
effective bookings for travel products and services, through aggregation of
comprehensive travel-related information and resources, and an advanced transaction
platform consisting of mobile apps, Internet websites, and 24/7 customer service centers.
Founded in 1999 and listed on Nasdaq in 2003, Group has become one of the
largest travel companies in the world in terms of gross merchandise value.
Job Responsibilities:
? Train new employees on our business and operations, which includes flight, hotel,
trains, cars, et al
? Facilitate learning and development by making training plans, organizing training
schedules, evaluating success by getting feedback from trainees/employees
? Develop training materials and deliver knowledge logically; update modules, as
necessary
? Assess new employees' learning speed to competency, address issues that may
arise during training, and provide suggestions on our business, as necessary
Job Qualifications:
? Bachelor's degree in Management, Comms, and/or any relevant field
? Excellent verbal and written English communication skills
? At least 2 years' experience in customer care center training management; travel
industry, preferred
? Project management experience or training experience in organizational behavior
training, preferred
? Proficient in MS Office (Word, PowerPoint, Excel, et al)
? Detail-oriented; strong organization and coordination skills
? Strong learning ability and execution
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