IT Technical Support

Job Title: Application Support Engineer (Java & SQL)Non-Negotiable Skills:Hands-on experience with Java and SQLMinimum of 2 years' experience in a support role utilizing Java and SQLKey Responsibilities:The ideal candidate will be responsible for maintaining and supporting Java-based applications, resolving production issues, and ensuring overall system...

Vendor & Hiring Coordination• Facilitate calibration sessions with hiring managers and vendors to align job requirements, ideal candidate profiles, and sourcing strategies.• Distribute open requisition lists to vendors, ensuring clarity and timeliness in communication of hiring needs.• Track vendor submissions and endorsements, ensuring prompt review...

TECHNICAL SUPPORT (SQL and INTEGRATION)Company Location:Bonifacio Global City, Taguig City.Work Setup:Full Onsite (Monday to Friday)About Us:FYB Technologies Inc. is an e-commerce and software technology company specializing in custom solutions software development and gaming integration. We empower businesses of all sizes to succeed in the digital...

Summary: The Service Desk Agent / Technical Support Agent is the first point of contact for customers and employees seeking technical assistance. This role involves providing support for IT-related issues, troubleshooting problems, and ensuring that all service requests are resolved efficiently and effectively. The Service Desk Agent will work closely with...

Looking to move beyond the usual BPO customer service role? Here's your chance to grow with a leading US-based MSP (Managed Services Provider) and gain direct exposure to clients while expanding your technical skill set.What You'll Do:Handle inbound calls and log service ticketsTrack and manage support requests using ConnectWise ManageMonitor technician...

As a Technical Solutions Consultant, you are responsible for bridging the gap between sales and technical teams to ensure successful project implementation and customer satisfaction. You play a key role in the pre-sales process by understanding customer needs, demonstrating product capabilities, and developing technical proposals. Additionally, you serve as...

POSITION PRIMARY PURPOSEAn IT Support Engineer monitors and maintain the computer systems and networks of an organization. You will be installing and configuring computer systems, diagnosing hardware and software faults, and solving technical and applications problems, either over the phone or in personJob Descriptions:Setting up and configuration of...

Responsible for providing first level technical support services for end users across the enterprise. Reviews and addresses tickets (internal customer concerns and issues) encoded on the helpdesk system. Escalates and endorses tickets to other EIT sections to resolve them, as needed.Qualifications:Bachelor's degree in Information Technology, Computer Science...

TECHNICAL SUPPORT SPECIALISTResponsibilities:Address EV charger concerns and escalate to manufacturers when needed.Communicate with customers and technicians using Five9 SoftPhone.Monitor charger performance and escalate issues promptly.Coordinate with manufacturers, service providers, and internal teams.Meet response and resolution time targets.Participate...

Job ResponsibilitiesGleaning Technical Requirements from new customersDemonstrations and Proof of ConceptsWorking with Sales and Technical teams on proposalsPreparing Technical Documents for customers (eg) RFPs, Architecture SolutionsManaging relationships with customers technical team and providing post-sales support as necessaryStaying up to date on...