IT Technical Support

6 days ago

Taguig, National Capital Region, Philippines Conti's Specialty Foods, Inc Full time $104,000 - $130,878 per year

Responsible for providing first level technical support services for end users across the enterprise. Reviews and addresses tickets (internal customer concerns and issues) encoded on the helpdesk system. Escalates and endorses tickets to other EIT sections to resolve them, as needed.

Qualifications:

  • Bachelor's degree in Information Technology, Computer Science or any IT-related course.
  • At least 2 years of experience preferably in technical support such as POS operation, maintenance, Troubleshooting, and other IT-related services.
  • With relevant experience in the F&B industry is an advantage.
  • Must be flexible and keen to details.
  • Must have the competence and drive to execute the assigned task.
  • Willing to do field work, work on extended hours and shifting schedules.
  • Fresh graduates are encouraged to apply.
  • Willing to undergo a project-based contract of 4 months (has a possibility of getting absorb for a regular position after the contract)

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