
Training Manager
4 hours ago
About Us
Fanbi Food Inc. is a growing restaurant group behind beloved Japanese dining concepts such as Ganso Shabuway and Ganso Gyukatsu. We are committed to delivering memorable dining experiences through operational excellence, innovation, and a passion for hospitality.
We are looking for a driven Training Manager to lead the development and execution of training programs across our restaurants. This role will take the lead in building and rolling out training programs that keep our guest experience consistent, our teams confident, and our service standards world-class.
What you'll do
- Develop onboarding and training programs for FOH & BOH staff
- Standardize service spiels, food safety practices, and operating procedures
- Conduct new hire orientations and quarterly refresher trainings
- Support menu launches with product knowledge and service training
- Mentor branch managers and supervisors to be strong in-branch trainers
- Monitor training effectiveness through audits, evaluations, and guest feedback
What we're looking for
- 2–5 years' experience in training or L&D, ideally in restaurants/hospitality
- Strong communication and presentation skills in English & Filipino
- Hands-on leadership style, with the ability to coach across all levels
- Passion for people development and delivering outstanding service
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