Ecommerce Associate

2 weeks ago

Taguig, National Capital Region, Philippines Valor Global Full time ₱900,000 - ₱1,200,000 per year

Position Summary

We are seeking a detail-oriented and execution-focused Offshore Site Operations Associate to support our ecommerce and merchandising teams. This role will be responsible for ensuring a seamless and efficient digital experience for Tea Collection customers through accurate product setup, merchandising execution, and promotion management. The ideal candidate will bring strong organizational skills, an eye for detail, and a proactive approach to quality control.

Key Responsibilities

· Product Set-Up & Site Merchandising: Execute site refreshes and update creative assets across all product categories. Maintain and optimize category layouts to ensure intuitive site navigation and a visually appealing customer experience.

· Product Attribution: Attribute products based on hierarchy and tagging structures to ensure completeness and accuracy before site refreshes.

· Promotion Setup: Accurately build and test marketing and merchandising promotions. Ensure proper linking, discount application, and QA prior to go-live.

· On-Site Search Optimization: Apply and manage keyword rules to improve product visibility and site search conversion. Monitor and adjust based on engagement trends and business priorities.

· QA Testing: Conduct comprehensive testing of site updates including product placement, navigation, linking, and promotions. Flag inconsistencies or errors in content, attribution, or merchandising logic.

· Issue Management: Identify and document site bugs or data issues. Work collaboratively with internal teams to ensure timely resolution.

· Product Reviews Assignment: Locate reviews from repeat product styles and assign them to updated/new versions to support social proof and customer confidence.

Qualifications

· 2+ year experience in ecommerce site operations, merchandising, or digital execution.

· Strong attention to detail and organizational skills.

· Daily reporting experience to US-based vendors/clients with effective communication and inquiry skills.

· Familiarity with ecommerce platforms and merchandising tools (Mi9, Shopify etc)

· Effective communicator with the ability to follow process documentation and team workflows.

· Comfortable working in a Hybrid Set-up.

Job Type: Full-time

Experience:

  • E-commerce Operations, Merchandising or Digital Execution: 2 years (Required)
  • Handling Daily Report to US-Based Vendors: 2 years (Required)
  • Ecommerce Platforms and Merchandising Tools: 2 years (Required)

Work Location: In person

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