Experienced US Healthcare Virtual Assistant
2 days ago
Are you an experienced Virtual Assistant with at least 1 year of experience in the US healthcare industry? We're looking for dedicated and detail-oriented professionals to join our growing medical support team
Responsibilities:
- Handle incoming calls and respond to patient or customer inquiries
- Perform insurance verification and manage prior authorizations
- Process prescription refills and order DME (Durable Medical Equipment)
- Serve as a medical scribe during consultations when needed
- Manage medical billing and ensure accurate documentation
- Maintain patient confidentiality and comply with HIPAA standards
Qualifications:
- Minimum of 1 year of experience in US healthcare (e.g., medical billing, RCM, prior authorization, or similar roles)
- Experience navigating any EMR/EHR system (such as Kareo, Athena, AdvancedMD, DrChrono, etc.)
- Excellent English communication skills — both written and verbal
- Strong attention to detail, organization, and accuracy
- Reliable, proactive, and able to work with minimal supervision
Work Setup:
- Onsite position only — must be willing to work in our Cebu City office
- Full-time schedule
If you have the experience, strong communication skills, and passion for healthcare operations, we'd love to have you on our team
Apply now by sending your updated resume and a 1-minute self-introduction video to
Applicants who submit both will be prioritized.
Use the subject line: "US Healthcare VA – [Your Name]"
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