US HR Benefit Manager

4 days ago

Makati City, National Capital Region, Philippines Cloudstaff Full time ₱1,200,000 - ₱2,400,000 per year

Qualification and requirements:

Primary Responsibilities

HR Services Management:

· Provide guidance to HR Generalists and Benefits Analysts on complex, sensitive HR and benefits issues, including employee relations, compliance, and terminations.

· Educate clients on employment law compliance and talent acquisition strategies for managerial and professional roles.

· Analyze trends in compensation and benefits to propose competitive programs that attract and retain top talent.

· Oversee EPLI claims, including document gathering and position statement development.

· Ensure compliance with federal, state, and local employment laws, and recommend best practices.

· Guide clients on employee performance, disciplinary actions, and terminations.

Benefits Administration:

· Lead efforts in configuring and maintaining electronic benefits enrollment platforms.

· Manage data file feeds and integrations with insurance carriers, brokers, and third-party administrators.

· Monitor and maintain ACA compliance reporting, including 1095-C form generation and IRS e-filing.

· Support annual benefits renewal processes by updating plan designs, rates, and eligibility rules.

· Provide subject matter expertise on payroll audits for benefit deductions and ensure accurate payroll processing.

· Configure and administer Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and 401(k) plans.

Team Leadership:

· Partner with leadership to execute HR and benefits strategies, including recruiting, retention, and succession planning.

· Develop and implement learning and development programs for team members.

· Oversee the recruitment, interviewing, and hiring of HR and benefits staff.

· Establish and monitor team KPIs to align with business objectives.

· Manage team performance, providing mentorship and executing disciplinary actions as needed.

System and Project Management:

· Troubleshoot and resolve system errors or data discrepancies in collaboration with vendors and internal teams.

· Spearhead benefits-related projects, including online enrollment, ACA compliance, and data imports/exports.

· Prepare custom reports for management, vendors, and clients

Preferred Qualifications

· College bachelors degree in a related field and/or 8-10 years of experience in a senior-level HR/Benefits role.

· SPHR, PHR, SHRM-SCP, or SHRM-CP certification.

· Proven experience in benefits reconciliation and administration.

· Specific experience with PrismHR software a plus.

· Strong knowledge of regulations and laws related to benefits administration.

· Experience with EPLI claims and US Professional Employer Organization (PEO) environments

Non-negotiable skills & requirements:

Basic Qualifications

· Strong background and experience in a customer service environment.

· Proven critical thinking, problem-solving, and system troubleshooting skills.

· Excellent collaboration, teamwork, and interpersonal skills.

· Exceptional written and verbal communication skills.

· Detail-oriented and highly organized.

· Intermediate to advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, and Access).

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