Recovery and Upsell Specialist

2 weeks ago

Work from Home, Philippines Nooro Full time ₱360,000 - ₱720,000 per year

Join Nooro and Turn Missed Opportunities into Revenue Wins

At Nooro, we don't just sell—we innovate, inspire, and transform the way people experience health, wellness, and eCommerce. We believe every customer interaction is an opportunity waiting to happen. We're looking for a Premium Sales Recovery & Upsell Specialist who knows how to turn hesitation into conversion, and interest into loyalty.

Why Nooro?

  • Earn More: $600/month with 2–4% net sales commission

Who Thrives in This Role?

The right person thrives in high-pressure environments, adapts their pitch effortlessly to each customer, and uses persuasive communication to close deals. They understand customer behavior, leverage CRM and eCommerce tools, and have a proven track record in both recovery and upselling, consistently boosting order value and retention rates.

What You'll Be Doing:

  • Reach out to potential or existing customers who abandoned or declined orders using targeted recovery strategies.
  • Deliver tailored pitches to convert hesitation into completed purchases.
  • Provide detailed product information, address objections, and close sales effectively.
  • Accurately update customer data in the database.
  • Process orders with precision and ensure smooth post-sale interactions.
  • Handle concerns professionally to protect Nooro's brand reputation.
  • Meet and exceed sales quotas while opening doors for future upsell opportunities.
  • Keep detailed records of calls, sales, and customer feedback for performance improvement.

What You Bring:

  • 2+ years' experience in outbound sales, with a strong focus on recovery strategies.
  • Proven success in upselling—boosting order value and retention through opportunity spotting and objection handling.
  • High close rate in both recovery and hard selling contexts.
  • Strong communication, negotiation, and persuasion skills in English.
  • Experience using CRM software, telephone systems, and eCommerce platforms.
  • Ability to work in a fast-paced, high-pressure environment and meet ambitious sales targets.
  • Quick learner with the ability to clearly present product knowledge.

Job Type: Full-time

Pay: From Php30,000.00 per month

Benefits:

  • Work from home

Application Question(s):

  • Currently employed? If yes, what's your required notice period?

Experience:

  • Recovery and Upselling: 3 years (Preferred)

Work Location: Remote

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