Logistics Operation Associate

2 days ago

Taguig, National Capital Region, Philippines Focus Global Full time
About the Role:

The Logistics Operations Associate supports the Logistics Team by handling the day-to-day operational and administrative tasks necessary for the smooth execution of shipping, clearance, compliance, and claims processes.

Key Responsibilities:

Assists with preparing shipping documentation (e.g., commercial invoices, packing lists) for import and export shipments.

Tracks all incoming and outgoing shipments, updating the Logistics Tracking Sheet (LTS) with accurate ETAs and status in real-time.

Handles the compilation and filing of all customs and shipping documents, ensuring data integrity.

Leads the preparation, submission, and monitoring of complex government permits (ICC, PS Mark, NTC) to ensure zero non-compliance.

Monitors permit expiry dates and escalate to the Senior Associate 60 days before expiration.

Independently analyzes and processes marine insurance claims, negotiating with adjusters and driving recovery efforts.

Performs data entry and maintains accurate logistics-related records in the ERP/WMS systems.

Resolves all complex shipment, clearance, or compliance issues autonomously.

The superior will advise on additional descriptions.

Job Qualifications:
Logistics Operation Associate Focus (Aptitude/Foundational)Minimum 1-2 years of experience in supply chain, logistics, or import/export operations.Fresh graduates are welcome to applyProven expertise in customs regulations, trade compliance, and marine insurance protocols. Proficient in ERP/WMS systems (e.g., Microsoft AX).Bachelor's degree in Business, Supply Chain, Logistics, or a related field.Strong leadership, negotiation, and advanced analytical skills. You Are an Ideal Candidate if You Are:
Entrepreneurial: We are a team that is nimble and quick to adapt. There will be minimal to no hand-holding — this environment is perfect for someone who is independent, self-driven, and hungry for growth.
An excellent communicator: We speak and act quickly. Say it. Mean it. Do it.
Comfortable giving and receiving feedback: We believe in radical candor. Everyone is empowered to speak their mind and constantly share feedback.
Love adopting new technology and software tools: We constantly look for new tools to use that will make our work more efficient and productive.
Data-driven: We love numbers and data that will help us arrive at impactful decisions.
Customer-centric: We do whatever it takes to satisfy our customers.

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