Concierge

2 weeks ago

Manila, National Capital Region, Philippines Victor Consunji Development Corporation Full time ₱150,000 - ₱250,000 per year

Duties and Responsibilities:

  • Act as the ambassador in communicating the Company's image as a high-quality service provider to all clients, callers, and visitors.
  • Answer all telephone calls and inquiries that come through the telephone and direct them to the right personnel, department, or extension.
  • Take messages from telephone callers whenever necessary or appropriate, and pass on and/or follow up on such messages promptly and efficiently.
  • Greet and receive residents and visitors who have prior appointments with staff members, noting down their names and informing the relevant staff members of the client's arrival.
  • Liaising concerning incoming and outgoing documents/parcels.
  • Provide support assistance on a variety of office/administrative functions.
  • Ensure that the reception area is in impeccable condition and daily operational objectives are met.
  • Diligently completes, tracks, and provides reports in a thorough and timely manner.
  • Works well with other departments to ensure the success of all transactions and arrangements.
  • Efficiently resolves any guest issue or complaint while ensuring guests' needs are met.

Qualifications:

  • Bachelor's degree in Business Administration, Hospitality Management, or any related field.
  • At least 1–2 years of experience in front desk, customer service, or administrative support.
  • Excellent communication and interpersonal skills, with a professional and courteous demeanor.
  • Proficient in MS Office applications (Word, Excel, Outlook) and basic office equipment operations.
  • Strong organizational skills and attention to detail.
  • Ability to multitask and handle inquiries in a calm, efficient, and professional manner.
  • Neat and presentable appearance suitable for client-facing interactions.
  • Willing to work on-site and flexible with schedule if required.
  • Can start immediately (ASAP)

Job Type: Full-time

Work Location: In person

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