Travel Lifestyle Concierge

2 weeks ago

Manila, National Capital Region, Philippines Aspire Lifestyles Full time ₱1,200,000 - ₱2,400,000 per year

Job Title:
Travel Lifestyle Concierge

Location:
Aspire Lifestyles,

22F, Unit 2206, Podium West Tower 12 ADB Avenue, Ortigas Center, Mandaluyong City, Metro Manila, 22nd Floor

About Aspire Lifestyles

Aspire Lifestyles is the global leader in concierge and lifestyle services, delivering extraordinary experiences and premium customer service to top-tier clients worldwide. With a presence across the globe, we are passionate about creating memorable moments for our members every single day.

About the Role

We are looking for Travel Lifestyle Concierges to join our team in Manila. In this role, you will be the trusted advisor for our valued members, managing and fulfilling all travel-related requests — from personalized itineraries and quotations to unique, customized experiences. You will have the opportunity to deliver world-class service while working in a dynamic, international environment.

Key Responsibilities

  • Manage end-to-end travel requests, including personalized trip planning and research.
  • Provide accurate recommendations and quotations, ensuring timely responses to all member requests.
  • Liaise with travel providers and partners to deliver seamless service.
  • Integrate partnership offerings and leverage Aspire resources to enhance member experiences.
  • Communicate clearly and professionally, representing client brands with excellence.
  • Maintain accurate data using enterprise solutions and CRM tools.
  • Support training, mentoring, and knowledge sharing within the team.
  • Consistently meet and exceed KPIs (attendance, quality, customer satisfaction).

What We're Looking For

  • 1-2 years' experience in travel planning (retail or reward travel industry preferred).
  • Diploma/Degree in Travel/Tourism or equivalent.
  • Proven experience in preparing detailed travel itineraries.
  • Strong communication and problem-solving skills.
  • Passion for travel, culture, sports, shopping, and lifestyle experiences.
  • Excellent written and spoken English; Mandarin or other languages are an advantage.
  • Tech-savvy, with knowledge of travel industry software and Microsoft Office tools.

Why Join Us

At Aspire Lifestyles, you'll be part of a global team that is dedicated to creating extraordinary experiences. We offer a collaborative culture, opportunities to grow your expertise, and the chance to work with top-tier clients across the world.

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