Sales & CRM Assistant (Luxury Watch Business)

2 weeks ago

Paranaque City, Calabarzon, Philippines BruntWork Full time ₱60,000 - ₱120,000 per year

This is a remote position.

Job Highlights

Contract: Independent Contractor
Schedule: 20 hours per week, flexible within GMT, but preferred start at 04:00 GMT - Monday to Friday
Client Time zone: GMT (United Kingdom)


About the Role
You'll be the frontline of a luxury business where every interaction matters. This role puts you at the center of high-value transactions with sophisticated clientele, managing critical communications that directly impact customer satisfaction and revenue growth. You'll help transform a busy, growing operation by bringing organization and professionalism to client relationships while gaining exposure to the luxury goods market. The position offers clear growth potential as you prove your value to the business.

Responsibilities

  • Manage luxury watch inquiries via WhatsApp with professional, timely responses appropriate for high-net-worth clientele
  • Update and maintain CRM system with client information, watch details, and deal progression
  • Prioritize urgent opportunities by reading client signals and conversation context to identify time-sensitive deals
  • Follow up on outstanding offers and price quotes with prospective buyers and sellers
  • Clean up and organize CRM pipeline to maintain accurate deal statuses and remove outdated entries
  • Ask strategic qualifying questions about watch condition, age, documentation, and client timeline
  • Escalate complex multi-deal client scenarios to management when appropriate
  • Copy WhatsApp conversations into CRM system for comprehensive record keeping
  • Identify and flag high-priority opportunities requiring immediate management attention
Requirements
  • 3-5 years of sales experience with proven ability to read client intent and assess deal urgency
  • Exceptional written communication skills with professional tone suitable for luxury market
  • Experience with CRM systems; bonus if you've worked with
  • Strong judgment and common sense for handling complex, high-value client situations
  • Self-directed work style with ability to manage multiple priorities independently
  • Understanding of sales processes and relationship management principles
  • Meticulous attention to detail when managing transactions worth tens to hundreds of thousands
  • It helps if you're comfortable working primarily through WhatsApp as the main communication platform
Why Join This Team?
  • Work with prestigious luxury timepieces and sophisticated, successful clientele
  • Clear growth path from part-time to full-time based on your performance and impact
  • Join a profitable, referral-based business with excellent customer reviews and reputation
  • Flexible remote work with schedule designed around optimal productivity hours
  • Direct impact on business operations with visible results from your organizational efforts
  • Exposure to high-value sales processes and luxury market dynamics
Benefits Independent Contractor Perks
  • Permanent work from home
  • Immediate hiring
  • Steady freelance job
Please note that since this is a permanent work-from-home position and an "Independent Contractor" arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

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