Membership Host

4 days ago

Manila Central Post Office, Philippines WBridges Manpower Corporation Full time ₱200,000 - ₱240,000 per year

The Membership Host is responsible for providing personalized service to casino members, promoting membership programs, and ensuring guest satisfaction through attentive support and engagement.

Key Responsibilities:

  • Greet, assist, and build rapport with casino members and VIP guests.
  • Promote membership benefits, programs, and exclusive offers.
  • Assist members with inquiries, account updates, and service requests.
  • Coordinate with other departments to ensure seamless guest service.
  • Monitor member activity and provide personalized recommendations or assistance.
  • Maintain accurate records of member interactions and transactions.
  • Support events, promotions, and campaigns related to membership.
  • Uphold confidentiality, professionalism, and company service standards.

Qualifications:

  • Bachelor's degree in Hospitality, Business, Marketing, or related field preferred.
  • At least 1–2 years of customer service, hospitality, or casino experience.
  • Strong interpersonal and communication skills with a guest-oriented attitude.
  • Knowledge of casino operations and membership programs is an advantage.
  • Well-groomed, professional, and able to handle VIP interactions.
  • Proficient in MS Office; familiarity with membership or CRM systems is a plus.
  • Flexible to work shifts, weekends, and holidays.

Job Type: Full-time

Pay: Php18, Php20,000.00 per month

Benefits:

  • Company Christmas gift
  • Company events
  • Discounted lunch
  • Health insurance
  • Life insurance
  • Paid training
  • Staff meals provided

Work Location: In person

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