
IT Associate
3 days ago
DUTIES & RESPONSIBILITIES
- User Administration
a. Creation of new user requests.
b. Enabling and disabling branch users as per request and approval
c. Transferring overriding authority of Branch Managers as per branch requests and approval to accommodate transactions beyond Service Officer's limits.
d. Creation and enrollment of workstations and teller portals.
e. Creation of teller drawer set-up.
f. Monitoring of user request logs and reports.
- Network Monitoring
a. Installation of routers and other network peripherals
b. Network cabling
c. Troubleshooting network connections
d. Reporting connection troubles to PLDT
e. Follow-up trouble tickets
f. Monitoring network security and restrictions
- System Administration
a. Daily database back-up
i. DB back-up before and after daily batching
ii. Creation of daily DVD back-up
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