general manager

6 days ago

Makati City, National Capital Region, Philippines Q2 HR Solutions Full time ₱2,000,000 - ₱2,500,000 per year

Role Overview:

The General Manager of Operations will have a track record of sales performance, and oversee all aspects of the company's operations, driving delivery and growth of the business.

Key Responsibilities:

Strategic Planning:

  • Work closely with the executive team to develop sales and execute long-term business plans.
  • Identify opportunities for growth, innovation, and process improvement within the operations department.
  • Lead the implementation of new technologies and practices to stay ahead of industry trends.

Financial Management:

  • Prepare and manage the operations budget, ensuring cost-effectiveness and resource optimization.
  • Monitor financial performance, identifying and addressing variances and opportunities for improvement.
  • Work with the finance team to develop accurate forecasting and reporting.

Customer Focus:

  • Ensure that the company's products meet or exceed customer expectations in terms of quality, delivery, and service.
  • Develop strong relationships with key clients, suppliers, and partners to support business objectives.
  • Handle escalated customer issues, ensuring timely and satisfactory resolution.

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