Medical Virtual Assistant

3 days ago


Manila, National Capital Region, Philippines Unlock HBA Full time ₱40,000 - ₱60,000 per year

This is a remote position.

Virtual Rockstar is seeking a professional, detail-oriented, and highly organized Medical Virtual Assistant to provide full-time support to our client's busy pediatric clinic. This remote role involves front-desk responsibilities, patient communication, and administrative tasks that are essential to delivering high-quality care. You'll work closely with the office manager to ensure a seamless experience for patients and families.

We are looking for someone who is not only skilled and dependable but also professional in demeanor, able to work in a quiet, dedicated space away from others, and capable of managing multiple tasks at once.

About our client:

Our client is a respected naturopathic pediatric clinic located in Scottsdale, Arizona. The practice is dedicated to treating children from birth to 18 years of age using natural medicines and prevention to treat their patients. Their mission is to empower and educate parents so they feel confident in making long-term health decisions for their children. The clinic offers a warm, calm, and supportive environment where parents' choices are respected, and natural treatment methods are prioritized when appropriate.

Responsibilities

  • Manage incoming calls and respond to patient inquiries via phone and email

  • Handle new patient inquiries and assist in converting them into scheduled appointments

  • Schedule and confirm appointments for established patients

  • Send and verify completion of patient forms 

  • Maintain accurate patient records and ensure all documentation is complete

  • Maintain the appointment calendar and waitlists

  • Track new patient leads in Google Sheets

  • Assist with appointment reminders and rescheduling

  • Coordinate with on-site manager to ensure consistent and efficient communication

  • Maintain patient privacy and uphold HIPAA standards

  • Maintain thorough communication and pay close attention to detail

Tools and Platforms Used
  • Charm EHR

  • 8x8 (VOIP phone and fax system)

  • Kajabi

  • Google Workspace (Gmail, Drive, Calendar, Sheets)

  • Jotform

  • Kit

Requirements
  • Previous experience in a medical administrative or virtual assistant role

  • Familiarity with HIPAA compliance and patient confidentiality

  • Excellent verbal and written communication skills is required

  • Strong organizational skills with the ability to handle multiple tasks simultaneously

  • Professional demeanor and ability to work in a quiet, dedicated space free from distractions

  • Tech-savvy with a willingness to learn new systems

  • Empathetic, patient-focused, and collaborative

  • Self-directed with a high level of attention to detail

Benefits
  • Competitive salary commensurate with experience.

  • Opportunities for professional development and growth.

  • Work in a dynamic and supportive team environment.

  • Make a meaningful impact by helping to build and strengthen families in the Philippines.



  • Manila, National Capital Region, Philippines Virtual Rockstar Full time

    This is a remote position.Virtual Rockstar is hiring a detail-oriented and dedicated Medical Virtual Assistant to support a highly respected physical therapy practice based in Alaska. This is a full-time, long-term remote opportunity for someone experienced in healthcare administration, insurance coordination, and patient communication.If you value...


  • Manila, National Capital Region, Philippines Virtual Rockstar Full time

    This is a remote position.Virtual Rockstar is seeking a highly organized, detail-oriented, and proactive Medical Virtual Assistant (VA) who can serve as the right hand to a busy solo therapist. You'll be responsible for ensuring day-to-day operations run smoothly, patients feel supported, and nothing falls through the cracks—especially while the therapist...


  • Manila, National Capital Region, Philippines Transpeed Communications Full time ₱300,000 - ₱450,000 per year

    About the role Transpeed Communications is seeking a dedicated and organized Medical Virtual Assistant to join our team in Ortigas City, Metro Manila.This is a part-time role with flexible work options for the right candidate.Schedule: Sunday to Monday, Philippine Time, 9 hours per day.(Note: There may be an opportunity to transition to a full-time position...


  • Manila, National Capital Region, Philippines VirtueStaff Full time $104,000 - $130,878 per year

    Join our dynamic team at VirtueStaff as a Medical Virtual Assistant In this role, you will be an integral part of our healthcare support system, helping to streamline operations and enhance patient care. We are looking for self-motivated individuals with a strong background in healthcare administration who can perform a variety of tasks...


  • Manila, National Capital Region, Philippines Unlock HBA Full time $104,000 - $130,878 per year

    This is a remote position.Virtual Rockstar is seeking a Medical Virtual Assistant to support one of our pediatric therapy partners based in Nebraska.The Medical Virtual Assistant will be responsible for insurance authorizations, patient communication, billing support, and reporting. This role requires exceptional attention to detail, clear and professional...


  • Manila, National Capital Region, Philippines WhereToNextMED Full time ₱150,000 - ₱250,000 per year

    Medical Home Care Virtual Assistant (Weekend Shift | EST Timezone) Industry: Home Care / Healthcare Schedule: Part-Time | Saturday & Sunday | Full-Day Coverage (EST) Rate: $5/hour Hiring: 2–3 Virtual AssistantsAbout the RoleWe're expanding our team and looking for 2–3 Medical Home Care Virtual Assistants to provide dedicated weekend support for our home...


  • Manila, National Capital Region, Philippines Unlock HBA Full time $40,000 - $60,000 per year

    This is a remote position.Are you passionate about supporting a mission that changes children's lives for the better? Do you thrive in a virtual setting and have a sharp eye for detail? Virtual Rockstar is looking for a Medical Virtual Assistant to join a compassionate and dedicated pediatric therapy team based in Hawaii. This role is vital to the daily...


  • Manila, National Capital Region, Philippines Aol Outsourcing Full time ₱90,000 - ₱120,000 per year

    We are Hiring Virtual Medical Assistant to work as a customer service representative for a clinic Start immediately and Work Full Time from Home Requirements:1- Must be a Nurse Graduate2- Must Have Experience working as Virtual Medical Assistant3- Must Have Experience with Medical Terms4- Must Have Experience With at least one of the following: ECW,...


  • Manila, National Capital Region, Philippines InsideOut Full time ₱720,000 - ₱800,000 per year

    IMPORTANT ** WATCH THIS QUICK LOOM VIDEO ON HOW TO GET HIRED:C1 ENGLISH LEVEL IS REQUIRED, THE SELECTED CANDIDATE WILL BE SPEAKING STRICTLY IN ENGLISH DURING THEIR WHOLE SHIFT." PLEASE SUBMIT YOUR RESUME AND AUDIO RECORDING IN ENGLISH"JOB TITLEVirtual Medical ReceptionistJOB IDGIURICINDUSTRYMedicalLOCATIONLATAM / PHJOB STATUSFull TimeWORK SCHEDULE8:00am to...


  • Manila, National Capital Region, Philippines WhereToNextMED Full time ₱52,000 - ₱104,000 per year

    Medical Home Care Virtual Assistant (After-Hours | EST Shift) Industry: Home Care / Healthcare Schedule: Full-Time | Monday to Friday | After Business Hours (EST) Rate: $5/hourKey ResponsibilitiesProvide virtual administrative support to home care operations after hoursHandle client and caregiver inquiries with empathy and professionalismMaintain accurate...