Medical Virtual Assistant
6 hours ago
About the role
Transpeed Communications is seeking a dedicated and organized Medical Virtual Assistant to join our team in Ortigas City, Metro Manila.
This is a part-time role with flexible work options for the right candidate.
Schedule: Sunday to Monday, Philippine Time, 9 hours per day.(Note: There may be an opportunity to transition to a full-time position depending on performance after 1–2 months.)
As a Medical Virtual Assistant, you will play a crucial role in supporting our healthcare clients with administrative tasks, ensuring seamless operations and an excellent patient experience.
What you'll be doing
A. Clinical & Administrative Support
• Review and update patient records in AdvancedMD
• Accurately input, verify, and maintain patient demographics, medical history, and visit notes
• Support physicians with pre-charting and documentation as needed
• Process medication refill requests per doctor's protocols
B. Appointment & Patient Coordination
• Manage scheduling, rescheduling, and cancellations within AdvancedMD
• Confirm appointments with patients and provide reminders
• Handle patient intake information via calls, messages or telehealth platforms
C. Medical Documentation & Charting
• Assist with updating SOAP notes, encounter documentation, and coding support
• Ensure proper filing of lab results, imaging, and referrals in the EMR
• Prepare physician for patient visits with updated charts & records
What we're looking for
- Minimum of 2 years' experience as a Medical Virtual Assistant or in a similar administrative role within the healthcare industry
- Excellent communication and interpersonal skills, with the ability to interact effectively with patients, healthcare providers and insurance companies
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines
- Proficiency in using medical software, electronic health record systems and other relevant technologies
- Must be a Nursing Graduate
- Attention to detail and a commitment to maintaining confidentiality and data privacy
Apply now to become our next Medical Virtual Assistant
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