
Medical Virtual Assistant
2 days ago
Join our dynamic team at VirtueStaff as a Medical Virtual Assistant In this role, you will be an integral part of our healthcare support system, helping to streamline operations and enhance patient care. We are looking for self-motivated individuals with a strong background in healthcare administration who can perform a variety of tasks remotely.
Responsibilities
- Manage patient scheduling and appointment confirmations, minimizing no-shows
- Assist in processing patient documents and ensuring accurate record-keeping
- Handle billing inquiries and facilitate insurance verification
- Provide timely communication with patients, addressing their questions and needs
- Support healthcare providers with administrative tasks, including document management and report generation
- Maintain compliance with HIPAA regulations, safeguarding patient information
- Conduct research and compile information as requested by healthcare professionals
- Collaborate effectively with a team to ensure high-quality service delivery
Requirements
- Previous experience as a Medical Virtual Assistant or in a similar administrative role in healthcare
- Strong knowledge of medical terminology and healthcare operations
- Exceptional communication skills, both written and verbal
- Detail-oriented with strong organizational and multitasking abilities
- Proficiency in electronic health records (EHR) and medical billing software
- Ability to work independently in a fast-paced remote environment
- Understanding of HIPAA regulations and patient confidentiality
- Preferred: Experience with virtual communication tools and project management software
Benefits
- Work From Home
- Performance Bonus
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