HR Generalist

Penbrothers is an HR & remote talent management partner and one of the fastest-growing companies in the Philippines. We provide talented Filipinos with global opportunities in high-growth startups and dynamic companies, from the comfort of their own homes.

About the Role

The HR Generalist performs a variety of duties to promote employee welfare, such as resolving human relations problems and promoting employee health and well-being. They interview employees and discuss client, human relations, and work-related problems that adversely affect morale, health, and productivity. This person also evaluates and resolves human relations, labor relations, and work-related problems, and meets with management to determine appropriate action. An HRBP explains and provides advice to workers about the company and governmental rules, regulations, and procedures, and the need for compliance.

What you'll do

Account Management

• Partner with clients in implementing strategic retention tools and activities
• Coordinate to various units on the implementation of programs, actions, policies, and procedures that have a direct impact on assigned account/MSA
• Ensure compliance of assigned account to all HR Programs and Initiatives
• Ensure compliance of assigned account to the company handbook and/or individual account policies
• Assist roll out of HR Programs
• Conduct NTE and NOD discussions, exit interviews, employee surveys, and focus group discussions with target participants

Employee Engagement

• Manage Employee Engagement Activities (community building, engagement surveys, etc)
• Offer counseling service to employees
• Manage employee complaints
• Coordinate and facilitate New Hire Orientation

Employee Relations and Administration

• Handle Minor to Complex Behavior and Attendance Administrative/Labor Cases
• Escalates complex issues to Sr. HRBP and HRBP Lead
• Determine employee's eligibility for transfer, promotion, or rehire
• Prepare employee separation notices and related documentation
• Conduct Exit Interviews to determine the reason behind separations
• Secure necessary buy-in from people on the implementation of human resource/client directives

General Admin Tasks

• Create and prepare Employee Relations Reports such as but not limited to Attrition Report, Headcount Report, and the like.
• Ensure accuracy of all HR data such as but not limited to HRIS data, attrition data, and the like
• Perform other official work as instructed by the immediate supervisor/manager.
• Recommend and proactively implement opportunities for increased departmental efficiency.
• Extend work hours when needed.

What You Bring

• At least 2-3 years of HRBP, labor relations or employee relations experience; ideally in the BPO industry
• Candidates must possess a bachelor's/college degree in Human Resources Management, Psychology, Behavioral Science, or equivalent.
• Proficient in Microsoft Excel, Word, and Google Workspace apps.
• Can easily adapt and understand different HR systems applicable for the job.
• Good time management, multitasking, and organizational skills.
• Excellent communication skills, both written and oral.

Don't meet every single requirement? At Penbrothers we are committed to building a diverse, inclusive, and authentic workplace, so if you're excited about this role but you don't feel 100% aligned with the qualifications, we encourage you to apply anyway. You may just be the right fit for this or other roles.

Hiring Process

We utilize AI tools to enhance our hiring efficiency and ensure a fair evaluation of all candidates. As a result, candidates who passed our initial evaluations should expect an AI Interviewer as a component of our recruitment process. This is supervised by Human Talent Acquisition Experts who will also engage with you throughout your application journey.

What You'll Get

At Penbrothers, we are obsessed with creating positive employee experiences. Here you'll find an environment that nurtures learning and provides opportunities for growth. You'll have the opportunity to make an impact on fast-growing startups and dynamic companies. 

• Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience. 
• Employee as our biggest asset: We are genuinely invested in our people's career and welfare.
• Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home. 
• Powering global startups: We've created 1,400 Filipino jobs that empower global start-ups to focus on growth.